Associate Director - Project Management- Market Lead

Founded in 1952 and formerly known as Heery International Inc., the firm operates throughout the United States as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice, sports, K-12 education, higher education, aviation and government facilities. 

Recognized for service excellence by a broad spectrum of professional organizations and industry publications, the talented multidisciplinary team at Turner & Townsend Heery exceeds client expectations — adding value, best practice and expertise at every turn. The team's unique client-centric culture is integrated into each project and reflects a passion for the built environment and staying true to the client’s vision. 

Turner & Townsend is looking for an Associate Director of Project Management to join our team. The Associate Director of Project Management will be a member of the management team and will primarily be responsible to support the Western Region and the California Cost Center 8140 in driving growth and profitability of the business unit into the San Francisco/Bay Area/Northern California (NorCal) region through leadership, new business development, client management and service delivery.  The Associate Director will also serve as a Business Generation lead for the NorCal Region, and shall be integral driving localized marketing and communications strategy and new business development for both private and public sector.

RESPONSIBILITIES: 

Support the i Western Region and the California Cost Center 8140 in business generation and business operations - managing new and existing client relationships, overseeing business operations and services, deliverables and value driven offerings, driving new revenue through the generation of new work and contract renewals on existing accounts. 
 

BUSINESS GENERATION:

• Lead bid teams and run proposal generation efforts in concert with the business generation and senior management teams. 
• Partner with client-facing professionals to develop winning marketing strategies for new business development – supporting the strategy, development and production of custom proposals, bids, presentations, and other client deliverables.
• Compile and vet existing materials and draft original content for proposals and client materials, identifying compelling copy, themes/concepts and salient points that demonstrate value and expertise.
• Consistently engage with industry professionals (presentations, meetings, networking events, etc)
• Identify and act upon cross-selling opportunities.  Work with Senior Management team to develop strategies which promote Turner & Townsend across the U.S. 
• Support key client/account management programs, working closely with the key client leads on localized marketing plans and cross-selling opportunities aligned with project/revenue targets.
• Manage the various business development and client databases (e.g., CMD) at the local level, ensuring staff are aware of them, using them properly and that the data within them is accurate.
• Prepare and deliver client presentations on topics of relevant experience and knowledge and/or partner with other team members to generate new business. 
• Attending client interviews to present our service offerings. 
• Source and interview prospective candidates for the business. 

BUSINESS OPERATIONS:

• Leadership of project management team responsible for planning and executing projects in NorCal region for the business. 
• Program management of NorCal portfolio of projects including oversight of project management services, deliverables, and collaborations/resources.
• Identify/diagnose client service delivery needs and the business team resources necessary to execute such services for value add results. 
• Financial Management-Utilize industry standard spreadsheets and accounting tools to track the ongoing margin levels, monthly fee/resource forecasts for each commission and financial reports, including budgeting. 
• Working with our recruiting professionals, source and recruit, interview, and manage new talent to join our team for service delivery.
• Provide effective line management for the staff members assigned to you, including coaching and mentoring, as necessary to assist them in achieving professional and career growth objectives. 
• Provide weekly updates regarding the status of projects, initiatives, and staffing, and where appropriate, highlighting issues of concern, and/or conflict. 
• Ensure client invoices are accurate and issued on a timely basis. Following up on accounts receivables 
• Liaison with municipal authorities having jurisdiction over projects 
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 

• Bachelor’s degree in construction management, architecture, engineering or field related to construction.  
• A graduate degree in construction management, architecture, or engineering is preferred.  
• Minimum 8 years of relevant experience working in a project management role in the construction A-E-C industry.  This will include experience in business development and within the construction consultancy, advisory, architecture, or real estate industries.
• A comprehensive knowledge of the construction consultancy/advisory business that adds value or strategically enhances deliverables and initiatives.
• An ability to identify critical messages and unique selling points, and clearly and effectively communicate them.
• Excellent project management, organizational and problem solving skills, with a proven ability to implement/enforce procedures and to influence at all levels.
• Should be a self-starter and possess a strong ability to handle multiple projects simultaneously to tight deadlines, with an ability to work in a highly collaborative team environment.
• Creative thinker with an ability to communicate complex ideas in a simple way, both written and verbally.
• Experience managing client accounts effectively and efficiently. 
• Experience managing teams of individual project managers and support staff. 
• Strong knowledge of local NorCal construction market 
• Ability to develop strong relationships with internal team members, clients and cross-functional team members. 
• Relevant technical and leadership experience overseeing major construction projects or programs. 
• Demonstrates excellent presentation, verbal, written, organizational and communication skills  

The salary range for this full-time role is $160K-$181K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications. 

Qualified candidates with arrest or conviction records will be considered for employment in accordance with LA County ordinance and CA law.  

*On-site presence and requirements may change depending on our client's needs

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.