Intake Specialist/Receptionist River Oaks
Are you organized with a good work ethic, and self-disciplined? If so, we would love for you to join our growing team of Intake Specialist/Receptionist.
We are seeking an experienced and motivated individual to join our firm as an Intake Specialist/Receptionist. As part of our intake team, you are the first point of contact for most new clients, gathering case information and coordinating their entry into our system. You accurately document the clients' case details, qualify the lead before placing them in our scheduling system and directing them to the appropriate consultation process. You must have strong communication skills, experience with accurate data entry, and the desire to learn common legal terminology.
Bring your reliable and upbeat personality to our firm!
Responsibilities:
- Meet daily call quota to qualify potential new clients.
- Build rapport with callers via email, phone or in-person.
- Gather data from inquiries to qualify potential new clients.
- Prepare necessary reports.
- Scan documents
- Prepare documents
- Handle high volume incoming and outgoing calls
- Follow script to gather information from callers
- Enter information into an online system
- Front desk reception responsibilities required.
- Gather reports at the end of the shift
- 2+ years of experience as a intake coordinator, high volume receptionist or customer service representative or office support role.
- Prior experience handling high volume call most preferred.
- Proven computer skills for look up and data entry.
- Have the ability to learn new technology and databases.
- Must have a track record of reliability and on time service.
- Have strong verbal, written, or in-person communication skills.
- Must be highly organized and be able to prioritize tasks.
- Bilingual in Spanish mostly preferred
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Equal Opportunity Statement:
We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Visa’s two-year Client Services Development Program (CSDP) places recent graduates into four six-month rotations to develop technical, client-facing, operational, and strategic skills supporting client success.
Provide expert, privacy-focused technical support for Signal’s mobile and desktop apps, troubleshooting across Android, iOS, macOS, Windows, and Linux while advocating for users and improving product quality.
Allegheny Health Network is hiring a Senior Customer Service Representative (remote, PA) to handle supply-chain and accounts-payable inquiries, manage requisitions and recalls, and ensure timely, accurate customer support.
Mindful Therapy Group is hiring a customer-focused Front Desk Administrator to manage appointments, client intake, and basic insurance verification at their Westminster in-office location.
Wrapbook is hiring a Production Accounting Specialist to guide film and TV clients through onboarding, payroll configuration, and production accounting workflows on our remote-first SaaS platform.
Manage and develop Central Transport's Dedicated Accounts Support and Appointments teams to drive account retention, operational improvements, and measurable growth for top key accounts.
M&T Bank is hiring a Fort Washington Branch Teller to manage customer transactions, support lobby operations, and promote digital self-service while maintaining strong compliance and service standards.
Lead and scale frontline contact center performance at Jerry.ai by driving accountability, coaching, and data-driven process improvements across sales and service teams.
Customer-focused call center representative needed to provide inbound/outbound support for MCI's commercial and public sector clients in Savannah, GA.
Provide HIPAA-compliant patient intake, EHR documentation, and insurance liaison support for a growing remote medical practice.
Lead the Health Access Partner team at Dell Medical School to optimize scheduling operations, support staff development, and deliver an outstanding patient access experience.
MCI is hiring Call Center Representatives in Savannah to manage inbound/outbound customer service and sales for enterprise and government clients while receiving paid training and advancement opportunities.
Lead Homebase's Support & Implementation function to productize onboarding, deploy AI-driven self-service, and convert support touchpoints into measurable revenue growth.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
