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Healthcare Virtual Assistant — Patient Intake, EHR & Insurance Liaison (HIPAA-Compliant) image - Rise Careers
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Healthcare Virtual Assistant — Patient Intake, EHR & Insurance Liaison (HIPAA-Compliant)

Job Description


Support a new medical practice by handling patient intakeaccurate EHR documentation, and insurer/adjuster communications. Manage inbox triage, create and track follow-ups, and (if applicable) serve as first-line call handler via VOIP (e.g., RingCentral). The role begins part-time with flexible daily allocation (still within US business hours) and scales as patient volume grows. Strict HIPAA/PHI handling and BAA execution required.


Key responsibilities:
  • Patient intake & scheduling; reminders and confirmations
  • EHR updates/attachments; maintain complete, timely charts
  • Insurance/adjuster liaison: emails, authorizations, document requests, status tracking
  • Inbox triage; draft provider responses; escalate urgent issues
  • VOIP call handling (if patient-facing): inbound/outbound, routing, call notes
  • Quality control on data accuracy, completeness, and follow-ups
  • Light admin/process support; create simple checklists/templates as needed


MUST HAVE
  • Proven healthcare admin experience with EHR data entry & documentation accuracy
  • HIPAA knowledge & adherence; willing to sign BAA; strict PHI confidentiality
  • Clear, professional English (phone + email); patient-friendly manner (elderly population)
  • US business hours availability with day-to-day flexibility (workload spikes)
  • Tech-ready setup; familiarity with VOIP (e.g., RingCentral) and productivity tools
  • Detail-oriented, proactive QC mindset; flags gaps, missing docs, and delays


$500 - $800 a month

Why Join Assist World?

100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM

Average salary estimate

$7800 / YEARLY (est.)
min
max
$6000K
$9600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Part-time, remote
DATE POSTED
September 8, 2025
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