Program Delivery Product Manager

Join Sure: Building the Rails of Digital Insurance

Founded in 2015, Sure is the insurance technology leader unlocking the potential of digital insurance. We're building the digital infrastructure that powers insurance transactions between carriers, brands, and consumers. Today, only 1% of insurance transactions are truly digital, representing a $6 trillion market opportunity. Are you up for the challenge?

How We Do It

We work with insurance carriers to enable their offline-to-online transitions as well as non-insurance companies who want to launch embedded digital insurance programs. As a Software as a Service (SaaS) provider, we serve as the essential technology backbone for the digital insurance ecosystem.

Why join our team?

🌐 Remote-first culture. We work from home and embrace digital collaboration

💥 Impactful work: We're transforming a trillion-dollar industry that touches everyone's lives

🏆 Award-winning growth: Named among Deloitte Technology Fast 500, Inc. 5000, Forbes Fintech 50, and CNBC World's Top Insurtech Companies

🤝 Culture is everything. Join an incredible team of smart, passionate, collaborative and driven individuals.

We’re growing!

At Sure, we’re a mission driven team of designers, engineers, and product managers who are passionate about improving every aspect of insurance. Through our CRM SaaS platform and developer tools, we enable global insurers as well as brands to distribute and service any insurance policy digitally. While our environment is collaborative and relaxed, we build products that are well-considered and well-architected.

As a Program Delivery Product Manager, you will own the end-to-end success of Sure's enterprise partner programs, serving as the strategic bridge between partners and our internal product development teams. You'll maintain strong partner relationships throughout the product lifecycle while collaborating with engineers and designers to develop innovative insurance solutions from conception to launch. You'll ensure efficient technical implementations, manage project timelines, and use strong executive communication skills to align stakeholders and deliver products that reach millions of users worldwide.

• You’re excited to work with partners and client stakeholders to deliver insurance programs through product requirements
• You collaborate well with engineers, product designers, and external project stakeholders
• You can make tough decisions and clearly articulate reasons behind them
• You demonstrate strong leadership, communication skills, and business savvy

• Make strategic decisions about feature prioritization to ensure timely delivery while meeting core business requirements
• Build and maintain strong relationships with Sure’s partners and clients, serving as their trusted collaborator
• Manage multiple partner implementations while maintaining high quality standards and timely deliveries
• Effectively represent partner interests within Sure's product roadmap and objectives
• Partner diligently with our internal team to help find efficient technical implementation methods, resulting in reasonable implementation schedules for product releases
• Lead the design, technical development, and launch of innovative insurance products
• Work with division leaders to prioritize platform features, build consensus, and coordinate project timelines
• Develop, monitor and manage detailed project plans and reports to align partners, leadership, internal and external teams on project milestones, scope and status
• Use executive communication skills in reporting project statuses to internal and external stakeholders to ensure that our team is meeting business commitments and delivering high quality products
• Crafting clear, well-written deliverables such as meeting agendas, minutes, business reviews, both for internal and external stakeholder alignment
• Facilitate project meetings internally and externally with partners, teams and Leadership
• Ship insurance products that reach millions of users around the world

• 5+ years of experience in SaaS/B2B Enterprise product management
• An ability to understand and craft effective strategies to resolve complex business problems
• Proven track record of building strong relationships with external partners and internal teams
• Experience managing multiple stakeholders and competing priorities simultaneously
• Demonstrate a track record of success building, shipping, and iterating on high-value products in an agile software development environment
• Strong iterative design practices and platform oriented design
• Proven ability to translate business requirements into technical specifications
• Strong technical acumen with ability to understand platform capabilities and constraints
• Outstanding written and verbal communication skills
• Some experience with development technologies such as JavaScript, PHP/Ruby/Python, and SQL
• Some experience with one or more of the following: Segment, Google Analytics, Mixpanel or a comparable web analytics service

• Unlimited PTO… no really, we want you to take it!
• Mental Health Breaks - company provided meditation app and a weekly wellness hour
• WFH stipend to help you work your best while being remote
• Countless Medical, Dental and Vision plans … we are an insurtech company after all!
• Equity and 401K
• Generous parental leave

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For more information, visit https://www.sureapp.com/. Follow @SureHQ on Twitter, Facebook and Instagram.    

Employment at Sure is contingent upon a satisfactory verification of a general and criminal background check and education and employment verification. Upon an offer of employment, all prospective employees may be required to complete an employment application. Any background verifications will be obtained with written consent from the individual.