Product Manager - SaaS Platform and Micro-Services

Product Director – SaaS Platform and Micro-Services 

October 2025 

We are looking for a talented and experienced product manager with a passion for SaaS B2B solutions that enable Customers through modern, multi-tenant microservices architecture and a track record of building winning software products that help firms manage compliance risks.  The successful candidate will help us build the next generation of architecture and shared micro-services to support the next generation of Employee and Firm compliance SaaS products.  As a Product Manager at our company, you will have the opportunity to work on cutting-edge technologies and to make a real difference in the way that companies manage compliance. 

The Role 

There are four core aspects to the Product Management role: 

. Developing a deep understanding of the Star product suite, the market dynamics, the needs of the internal Customer & desired outcomes as they upgrade products to the StarCompliance Enterprise architecture 

. Turning that understanding into a highly supportive model of upgrade enablement, shared micro-services and common design principles that will enable and accelerate both upgraded and new products 

. Working hand in hand with the engineering teams to drive delivery  

. Ensuring cross product and cross team collaboration for seamless delivery 

At Star, Product Managers are responsible for the overall commercial success of their products within their markets. We don’t stop at building great products – we also work closely with our sales and marketing colleagues to make sure that we can sell great products, and with our services teams to make sure that our products can be implemented and supported effectively. Our goal is to build, sell and support great products. 

We want to be the #1 go-to technology partner for Employee and Firm Compliance solutions in the world, and our mission is to make compliance simple and easy for organizations of all sizes; allowing compliance teams to scale through automation and to reduce the burden of compliance on their firms. 

As a Product Manager, you own all of the “what” questions – what problems should we be solving for our customers, what do we need to do to win in our markets, what is the specific value proposition, what are the critical features that will meet the needs of our customers and increase their success. In the platform role, this means intimately understanding the needs of your primary Customer – the product managers building upgraded and new products on the micro-services architecture.  You will be responsible for advancing the product strategy, owning the roadmap and backlog, ensuring the most performant, resilient and comprehensive foundation for rapid product development.   

The Product Manager will work with the rest of the Product team members across multiple geographies and time zones. Reporting to the Chief Product Officer, the Product Manager will liaise with stakeholders, collaborate with our customer base and inspire cross-functional teams to execute on their responsibilities. 

• Develop a deep understanding of customers; what drives their performance and how do our products and services affect that? 
• Research and monitor compliance change drivers (including legislation & regulations), and translate the implications into actionable strategy and requirements. 
• Elicit requirements and feedback from the internal and external teams. 
• Develop cost and pricing proposal for new platform features 
• Deliver vision and requirement documents with prioritized features and corresponding justification. 
• Work with the the engineering teams to scope, prioritize and drive feature specifications. 
• Collaborate with customer success and strategic customers to handle critical issues requirements analysis, and product planning activities, and to ensure their success. 
• Produce metrics that are required to understand business performance and product value.  
• Mentor team members and grow team capabilities. 

• In-depth knowledge of the software development lifecycle in B2B SaaS, preferably in compliance and risk management 
• 10+ years of experience in product management, with a focus on high-scale B2B SaaS offerings;  
• Proven track record of delivering successful technology transformation 
• Strong ability to grasp and translate customer needs into business requirements. 
• You are an evangelist who communicates priorities to internal and external parties. 
• Ability to communicate both business and technical topics to diverse audiences. 
• You are intrinsically motivated and committed to driving projects from start to finish. 
• Possess the Focus, Discipline and Urgency to independently work, anticipate, and resolve problems and deliver outcomes 
• Possess strong decision-making and prioritization skills. 
• Capable of efficiently gathering information and making real-time decisions to maintain development velocity and release predictability. 

• Product usage and feature adoption metrics. 
• Roadmap delivery cadence and veracity to support product launches 
• Client engagement and satisfaction.