Retail Manager 2 - job 1 of 6

Role Overview

Success is yours when you collaborate and work hard in our team-based culture!

Sodexo's Campus Segment is seeking a Retail Food Manager 2 to join our team at SUNY Binghamton in Binghamton, NY. Serving more than 20,000 students, faculty, and staff, Binghamton University offers four resident dining halls, a vibrant Marketplace with 11 food platforms, eight retail venues, and a thriving catering department.

This role will oversee operations at our flagship Starbucks store, a mobile Starbucks truck, and a multi-platform resident dining facility that includes a full-service convenience store and a national branded restaurant with combined annual sales exceeding $7 million. This is an exciting opportunity to lead in a dynamic, high-volume campus dining environment.

What You'll Do

• Lead day-to-day operations for multiple high-profile retail and resident dining units.

• Oversee opening responsibilities for a new national brand Starbucks and mobile truck.

• Deliver high-quality food service that meets Sodexo standards and client expectations.

• Manage financial performance by driving sales growth, achieving revenue targets, and controlling costs.

• Build and maintain strong client, customer, and vendor relationships.

• Develop, coach, and engage frontline teams to ensure operational excellence and exceptional customer service.

• Implement and monitor HACCP safety standards, Sodexo programs, and operational procedures.

• Foster a positive work culture while maintaining a safe, compliant, and inclusive environment.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experienced in retail or resident dining management, with proven success in high-volume operations.

• Skilled in employee engagement, team development, and frontline leadership.

• Flexible, adaptable, and able to manage multiple priorities in a fast-paced environment.

• Knowledgeable in menu planning, culinary innovation, and catering coordination (preferred).

• Strong in financial acumen with the ability to track results and deliver on targets.

• Customer-focused, with excellent communication and relationship-building skills.

• Committed to delivering exceptional service and creating memorable dining experiences.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - High School Diploma or GED or EquivalentMinimum Management Experience - 1 year