Customer Success Manager, Mid-Market
Skills
- Strong relationship-building and client-facing skills.
- Analytical and consulting mindset to interpret data into clear narratives.
- Excellent problem-solving and critical thinking abilities.
- Experience creating high-quality client-facing presentations.
- Solid understanding of digital marketing trends including SEO and PPC.
Responsibilities
- Lead, manage, and expand long-term customer relationships focusing on client KPIs.
- Act as a trusted advisor providing actionable insights to help clients meet business goals.
- Identify and mitigate churn risks through proactive retention strategies.
- Drive user engagement and adoption of the Similarweb platform.
- Develop deep subject matter expertise across the product portfolio.
Education
- Bachelor’s degree preferred but not explicitly required.
Benefits
- Competitive compensation packages.
- Opportunities for career growth and personalized coaching.
- Regular team outings and social events.
- Inclusive and diverse workplace culture.
- Hybrid work model supporting face-to-face collaboration and remote work.
Average salary estimate
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Similarweb's mission is to empower its customers to win online. Our technology provides digital market intelligence for every website and mobile app, so you can understand, track and grow your market share.Come be part of the team that's disruptin...
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