Channel Sales Director
Skills
- Proven channel sales experience within POS/payments ecosystems
- Strong negotiation and contract-closing skills
- Experience onboarding and enabling partners on integrations
- CRM proficiency, especially Salesforce (Monday.com preferred)
- Ability to present and train partners effectively in person and remotely
- Cross-functional collaboration with product, marketing, CSMs, and operations
- Comfortable with travel for trade shows, conferences, and on-site meetings
- Metric-driven approach to partner growth and lead conversion
Responsibilities
- Prospect, qualify, and sign new channel partners (ISVs, dealers, integrators) across North America
- Create, negotiate, and close commercial agreements and partnership contracts
- Drive partner onboarding and integration with internal API/integration teams through certification
- Train partners on Shift4 products, sales processes, residual reporting, and installation/activation
- Prepare and execute structured partner presentations and on-site meeting agendas
- Coordinate with CSMs, marketing, finance, product, and operations to ensure successful partner launches
- Maintain accurate partner and merchant records in Salesforce and related systems
- Achieve sales targets and KPIs set by AVP/SVP of Channel and provide feedback to cross-functional teams
- Oversee initial merchant launches from partner leads and manage formal hand-off to CSM after onboarding milestones
- Address escalated service issues and drive resolution with internal teams
Education
- BA/BS preferred or equivalent work experience
Benefits
- Competitive base salary with commission/bonus opportunities
- Fully remote role across North America
- Health, dental, and vision benefits (typical employer offerings)
- 401(k) or retirement savings plan
- Paid time off and holidays
- Professional development and training opportunities
- Employee discounts and other company perks
Average salary estimate
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