Associate Facilities Coordinator (Floating Location) (R3721)

Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices in San Diego, Dallas, Washington, D.C., Boston, Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI’s technology actively supports U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn,X, YouTubeand Instagram.     

Job Description:

We are seeking a professional, adaptable, and service-oriented Floating Receptionist to provide coverage across our office locations. This role is responsible for backfilling reception desks when primary receptionists are out on PTO, leave, or during vacancies. The ideal candidate will travel as needed, maintain consistent front desk operations, and uphold our standards for hospitality, security, and administrative support.

• Serve as the first point of contact at assigned locations by greeting visitors, employees, and vendors professionally and courteously
• Manage visitor check-in, issue badges, and follow all security protocols and procedures
• Receive and distribute mail, packages, and office deliveries
• Coordinate and set up catering for meetings and events, including placing orders, receiving deliveries, and ensuring proper setup and cleanup
• Support on-site teams with administrative tasks such as scheduling, conference room setup, and office supply restocking
• Maintain cleanliness and organization of lobby and front desk areas
• Provide consistent coverage during planned PTO, leaves of absence, and short-term vacancies at designated office locations
• Collaborate with facilities and workplace teams to ensure continuity of service and communication

• 2+ years of experience in an administrative, receptionist, or front desk role
• Strong communication and interpersonal skills
• Highly organized, detail-oriented, and able to work independently
• Reliable transportation and willingness to travel to various office locations (travel reimbursements provided)
• Familiarity with Microsoft Office Suite and basic office equipment
• Professional demeanor with a customer-first mindset

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Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.