Head Client Success Manager
Client Success Manager
Location: In-person, San Francisco, CA
Salary: $4,000/month
Job Type: Full-time
We are seeking a dynamic and personable Client Success Manager to join our small, collaborative team. In this role, you will be the primary point of contact for our clients, responsible for building and maintaining strong relationships to ensure their satisfaction and success. Working closely with a tight-knit team, you will meet with clients in person, understand their needs, and communicate effectively to align our services with their goals.
Key Responsibilities:
- Act as the main liaison between the company and clients, fostering trust and long-term partnerships.
- Conduct in-person and virtual meetings with clients to understand their objectives, provide updates, and address concerns.
- Collaborate with internal teams to ensure client needs are met and deliverables are aligned with expectations.
- Proactively identify opportunities to enhance client satisfaction and drive account growth.
- Maintain clear and consistent communication with clients, providing timely updates and actionable insights.
- Track client feedback and metrics to ensure high levels of satisfaction and report on account performance.
Qualifications:
- Excellent interpersonal and communication skills, with a knack for building rapport and trust.
- Proven experience in client-facing roles, ideally in customer success, account management, or a related field.
- Ability to work effectively in a small team environment, contributing to a positive and collaborative culture.
- Strong organizational skills and attention to detail, with the ability to manage multiple client accounts simultaneously.
- Comfortable working in-person in San Francisco and traveling locally for client meetings as needed.
- Problem-solving mindset with a proactive approach to addressing client challenges.
Why Join Us?
You’ll be part of a close-knit team in one of the fastest tech companies in the U.S where your contributions directly impact our clients’ success and our company’s growth. With a competitive salary of $4,000/month, this role offers the opportunity to make a meaningful difference while growing your career in a client-focused environment.
To apply, please submit your resume and a brief cover letter highlighting your experience in client relationship management.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Hudl seeks a Customer Success Manager based in Lincoln, NE to drive renewals and engagement for NCAA DI soccer programs through strong client relationships and product-led value delivery.
Lead customer onboarding, adoption, and expansion for an EdTech SaaS provider by driving account health and trusted C-level relationships to ensure renewals and growth.
Curinos seeks a Relationship Manager to deepen relationships with mid- to senior-level financial-services clients and grow account value through strategic engagement, renewals, and upsell opportunities.
Medline seeks a seasoned Customer Success Manager to lead renewals, retention, and expansion for strategic Prime Vendor accounts while coordinating with sales and internal teams.
NIQ seeks an analytical Associate Client Manager in Miami to deliver beverage & alcohol insights using NIQ platforms and coach junior team members while driving client impact and revenue opportunities.
Wix seeks an Onboarding & Partner Enablement Manager to lead customer go-lives and partner training for its omnichannel POS, driving adoption and revenue across retail and service customers.
Lead strategic post-sale advertising partnerships for LinkedIn's largest North American clients, advising C-suite stakeholders and driving measurable ROI through advanced measurement, product adoption, and campaign optimization.
Serve as a trusted Client Success Advisor at Diligent, driving adoption, retention, and expansion of our GRC platform for strategic accounts.
Lendbuzz is hiring a Recourse Account Manager in Fort Lauderdale to manage post-sale dealer relationships, recourse vehicle returns, and VSI compliance for the partnership program.
A data-fluent Technical Account Manager is needed to lead post-sales engagement, drive retention and expansion, and translate analytics into clear customer value for a high-growth payments startup.
Toppan Merrill seeks a Client Service Account Manager in Sartell, MN to lead client relationships, manage project delivery and financial accuracy, and drive account performance in a hybrid work environment.
Lead strategic relationships with national dealer partners to grow loan volume and deliver a superior commercial experience through consultative account management at Truist.
Lead client-facing packaging and design research projects at NIQ, managing delivery, analysis, and stakeholder communication to turn insights into business decisions.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
