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Senior Client Experience Advisor

Who We Are

Sauron protects your family and home, bringing the innovations of autonomous robots and self-driving cars to residential security. Our team is led by veteran entrepreneurs and roboticists, alumni of Zipline, Tesla, Apple, and Google. Sauron has raised an $22M seed round led by A* and Atomic with participation from other leading venture capital firms and angel investors, including 8VC and Flock Safety CEO Garret Langley.

The Role | Senior Client Experience Advisor

We Value

  • Exceptional Communication and Interpersonal Skills: You possess the ability to engage effectively with both internal teams and high-net-worth clients, always maintaining a professional and courteous demeanor.

  • Professionalism and Polished Presentation: Your presence and interaction with clients exudes warmth, sophistication, and confidence.

  • Commitment to Excellence: You have a meticulous eye for detail and a drive for maintaining the highest standards in every aspect of your work.

  • Composure Under Pressure: You excel in high-stress environments, making quick, informed decisions while remaining calm and composed.

You Will Contribute By

  • Fostering client relationships throughout the entire sales process, from initial contact and beyond.

  • Conducting on-site visits to potential clients' homes.

  • Building and maintaining long-term relationships.

  • Staying informed about luxury market trends and competitor offerings.

  • Gathering and sharing client feedback to inform product development and service improvements.

  • Working closely with the product, engineering, and customer success teams to ensure seamless client experiences.

Your Background Includes

  • Demonstrated ability to build relationships with ultra-high-net-worth individuals.

  • Strong understanding of technology and ability to explain technical concepts in simple terms.

  • Excellent presentation and negotiation skills.

  • 7-10 years of experience in luxury sales, customer success or hospitality required

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
August 12, 2025
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