Director of Program Management

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Sabre is looking to hire a Director of Program Management and Customer Success Partner for our customers in North America. This Director will represent Sabre and focus on generating new opportunities by pairing the company’s vision and strategy with the business goals of our customers. They should offer a deep knowledge of the industry and market solutions.

Role and Responsibilities:
 

• Represent Sabre to external customers by sharing our business value, key functions and related business process for the entire Sabre Operations and Distribution portfolio

• Fully understand all core aspects of the underlying technology and the portfolio integration

• Execute a thorough business development plan to meet time and budget goals

• Lead and guide a team of solution managers, account managers, project and delivery experts to qualify a lead, define the appropriate solution offering, manage the internal financial approval process and proposal generation in a disciplined well documented process

• Build and maintain confident and long-lasting relationships at the senior executive level in order to leads ales pursuits from inception to final contract execution including customer negotiations

• Maintain current industry/market knowledge and provide relevant insights in order to grow customer portfolio and best meet customer needs

• Provide consistent communication and updates on business development efforts

• Represent Sabre in industry technical forums and to the media

• Create and lead presentations to internal and external teams

• Must be able to travel domestically 50% within the United States

Education and Qualifications:
 

• Bachelor’s degree strongly preferred

• 10+ years of experience in similar role

• 8+ years of experience directly managing, leading and coaching a team

• Microsoft Office with a high proficiency in Excel

• Excellent verbal and written communication skills with a strong executive presence

• Self-driven with the ability to manage multiple projects simultaneously while managing a team

• Experience leading, coaching and managing teams to meet project goals

• Expert negotiator and problem-solver with strong influential skills

• Proven success with developing and maintaining strong relationships and professional networks

• Travel industry background is a +

Benefits/Perks: 

• Competitive compensation  

• Generous Paid Time Off (5 weeks PTO your first year!)  

• 4 days (one per quarter) of Volunteer Time Off (VTO) 

• Year-End break from Dec 26th – Dec 31st   

• We offer comprehensive medical, dental, vision, and Wellness Programs 

• Paid parental leave  

• An infrastructure that allows flexible working arrangements  

•  Formal and informal reward, recognition, and acknowledgment programs  

• Unlimited access to Udemy e-Learning 

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at recruiting@careers.sabre.com.

Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW