Sr. Global Wholesale Partner and Operations Manager

New York City, NY

At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 200 million single-use plastic bottles and 715,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel.

Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go.

At Rothy’s, building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day.

About the role:

In this role as part of our emerging Wholesale team, you'll be pivotal in initiating and maintaining strong operational frameworks with international partners. The position is centered on facilitating the seamless integration of new partners and ensuring ongoing alignment with our operational standards, contributing directly to the strength and reach of our global distribution network. Your efforts will be key in sustaining the efficiency and reliability that our customers and partners have come to expect from us.

What you’ll do:

• Own project management for wholesale launches, including onboarding and maintenance of partner management

• Responsible for development and implementation of new international wholesale capabilities, including creating playbooks, operational processes, and resource plans across all channels

• Set up international compliance and regulatory requirements for new partners (e.g. VAT, EORI)

• Work cross functionally on creation and maintenance of Wholesale automation

• Regularly report on partner performance metrics to senior management and identify areas where operational efficiencies can be enhanced

• Keep active communication channels open with all partners, conducting regular review meetings to ensure mutual satisfaction

• Resolve any issues and conflicts promptly while developing and implementing strategies that nurture and expand existing partnerships

• Work cross functionally with multiple departments to ensure that supply chain strategies are aligned with business needs

• Contribute to strategy focusing on International 3PL integrations (operations and technology), standing up new capabilities in new markets, and project management for new market launches across all channels

• Additional operations support for Wholesale channel, as needed

You are:

• Exceptional negotiation, communication, and interpersonal skills

• Proven ability to build and maintain effective cross-functional relationships

• Experience in onboarding international and domestic wholesale partners, and working with 3PLs

• Highly collaborative in approach, sharing necessary information with applicable partners regarding developments and decisions for optimal outcomes

• Highly organized and detail-oriented

You have:

• 5-7 years of experience in wholesale operations

• Extensive industry experience in global wholesale, specifically footwear or apparel

• Familiarity working with major department stores (e.g., Nordstrom, Bloomingdales, etc.)

• Proven ability to work independently

• The ability to support various time zones for international partners

• Experience working in SPS commerce, SAP, Shopify (ideal experience)

• Bilingual in Spanish is a plus (but not required)

Our benefits:

• Generous paid time off

• 401k matching

• Comprehensive health plans for you and your family

• Supplemental mental health benefits

• Monthly wellness reimbursement

• Employee Discount Program!

Pay range:

$150,000 - $177,000 annually

Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package.

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