Marketlauncher

ResQ is an all-in-one facilities 🛠️ management platform built for fast-growing facilities and trades businesses. Thousands of service companies trust ResQ to streamline their repair and maintenance operations while enhancing profitability.

Our mission to "create economic empowerment for the service industry" drives everything we do. We are deeply committed to supporting local trades and facilities - the vital backbone of our communities. These unsung heroes pour years of grit, sweat, and sacrifice into building their companies, often facing significant challenges.

Many local service businesses face intense competition from larger corporations equipped with substantial resources and market advantages. ResQ is changing that by providing local businesses with intelligent, AI-powered tools that enable these businesses to operate more efficiently, intelligently, and profitably. We believe that when local service businesses succeed, entire communities 🫶 thrive. That’s why ResQ is dedicated to empowering the individuals who keep our world running smoothly.

Keep reading to learn more about the problem we are solving for our customers!

Hello 👋Future ResQer!

ResQ is looking for a Market Launcher to join our operations team and help us take ResQ to the next level. You will play a pivotal role in onboarding and activating restaurants onto ResQ’s platform. You will be the first face of ResQ, and will be responsible for ensuring that all customers are onboarded properly and are set up for success. This is a 6 month contract role.

We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we’ll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.

We thrive on being transparent and we know this role requires a certain interest and discipline, so we have included some questions to ask yourself to help you choose if this role is right for you at this specific time (if not, then let’s connect later!!)

Are you nodding your head with excitement at the idea of:

• Traveling throughout the country

• Providing excellent customer service to all our customers

• Meeting all your metrics and ensuring you are efficient and organized

What you will do:

As a Market Launcher at ResQ you will be contributing in the following areas:

• Traveling ✈️: You are excited about traveling throughout the USA and being in a new location weekly. This could be required by car or by plane.

• Tracking and Achieving Targets 📈: You are highly metrics-driven and will work closely with the sales and operations teams to over achieve your targets. You will proactively work to remove obstacles and enable forward momentum and progress.

• Professional Attitude 😊: You demonstrate a professional attitude when interacting with restaurants, the operators, and customers on-site

• Attention to detail 📚: Detail matters and you invest the time up front to make sure you get it right the first time
  
  

Who You are:

• You must have an unrestricted driver's license and valid passport.

• A willingness to travel 100% of the time

• Willing to have flexible schedule (some nights or weekends, to be made up in Lieu days)

• You have 1-2 years of experience in a fast-paced, professional environment, like a restaurant, or operations role

• You are comfortable working in, and around, multiple restaurants, every day.

• You have a high level of comfort communicating with senior restaurant executives, owners, restaurant staff and vendors - our customers and vendors are busy running their businesses and you should be comfortable dealing with them

• You are not shy or afraid to take on new challenges, in fact you find yourself looking for them

• You have a data and metric driven mindset with an unwavering dedication towards achieving your and company's targets

Nice to haves:

• Experience in the restaurant industry or technology marketplaces would be considered an asset

How you will do it:

• A self-starter: You wake up, form a plan, and get going!

• Practice Extreme Ownership - including exhibiting a bias for action, a deep desire to understand all parts of our business, including our customers, and partners; taking risks, adapting and learning till you succeed; a mindset to persevere!

• Be open to feedback; listen, learn, and iterate. We’re all One Team!

• Live and breathe a customer-first mindset, one that cares deeply about the customer experience and sets new standards for service

Want to learn more? 👀 Keep Reading!

We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.

We are spilling the Tea 🫖 on all things ResQ, click here if you want access to the inside scoop 💬 Tell your friends, because sharing 🫶 is caring 🧡
_____________________________________________________________

ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.

Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!