Support Services Business Operations Specialist

Support Services Business Operations Specialist

Key Role:

Review incoming invoices for accuracy, appropriate approvals, and supporting documentation. Enter invoice data into necessary systems to ensure timely payment. Schedule and process payments. Communicate with vendors regarding payment status or discrepancies. Engage with clients to update account payment details. Monitor and verify equipment usage. Maintain payment records and support documentation for audits and month end reporting. Create, update, and standardize internal standard operating procedures (SOPs) across team. Create and maintain team’s internal knowledge data base. Support mobile solution workflows, such as ordering, inventory tracking, device provisioning, and service maintenance.

Basic Qualifications:

• 2+ years of experience in an administrative role

• Experience with invoicing or billing

• Experience with Microsoft Office 365, including Excel, Word, Visio and Outlook

• Experience with documenting or managing SOPs

• Knowledge of invoice creation, review, and reconciliation processes

• Ability to manage multiple priorities and meet strict deadlines

• HS diploma or GED

Additional Qualifications:

• Experience with ServiceNow

• Possession of excellent detail-oriented and organizational skills

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $48,000.00 to $98,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.