Sales Supervisor, Full-Time - Bethesda
Skills
- Proven retail sales and supervisory skills
- Strong customer service and relationship-building skills
- Inventory management and basic loss prevention knowledge
- Experience with POS and retail technology
- Merchandising and visual presentation capability
- Metric-driven decision making and basic reporting
- Excellent verbal communication and coaching ability
- Flexibility to work varied schedules including weekends and holidays
Responsibilities
- Consistently meet and exceed individual and store sales goals
- Lead by example on the sales floor and inspire associates to generate and retain clientele
- Deliver a customer-first experience that builds loyalty and strong relationships
- Support a technology-led in-store experience that enhances customer engagement
- Maintain strong customer feedback and NPS service scores
- Oversee inventory accuracy through cycle counts, receiving, and tracking inbound/outbound product
- Track BOH fulfillment, mis-pulls, cycle counts and act on metrics with in-store leadership
- Support loss prevention efforts and set expectations for the team
- Maintain store operational procedures and weekly workflows
- Support and train staff on merchandising presentation and concept standards
- Provide real-time and weekly feedback on sales, product performance and allocation needs
- Onboard and coach new hires and provide in-the-moment coaching to existing associates
- Foster a professional, healthy, and productive work environment
Education
- High school diploma or equivalent required
- Post-secondary education or retail-related coursework preferred
Benefits
- Health, vision, and dental insurance for eligible employees
- Paid vacation, sick, holiday, and volunteer time-off for eligible employees
- 401(k) with company match
- Employee clothing discount
- Mission-driven company culture with growth opportunities
Average salary estimate
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