Account Manager

THE AGENCY

Raindrop is a fast-paced, creative agency dedicated to making Marketing People Love.  The mission is to be the best agency in the world to work for and with, and we will do it. 

Our team is not afraid to work hard, shake up the status quo, and have fun. 

We live by our three values of PARTNER GENEROUSLY, OWN YOUR FUTURE, and MAKE IT BETTER, and they influence everything we do. 

THE RIGHT CANDIDATE

As an Account Manager, you’re more than a project wrangler; you’re the bridge between our clients and our teams. You’ll build trust, spark bold ideas, and help push our clients’ businesses forward in ways that make them say, “Wow.”

You’ll be the one juggling multiple projects (without dropping the ball), keeping everything organized, on track, and infused with creativity. From a full-blown video shoot to a quick-turn static performance ad, you’ll make sure the work is polished, on-brand, and driving results.

You’re the gatekeeper of greatness, the person who ensures nothing leaves the agency unless it’s tight, on point, and client-ready. You are a proactive problem-solver who thrives in organized chaos, loves collaborating with smart and creative people, and gets a buzz from seeing clients light up over the work you deliver.

THE WORK

Client Relationships

• Quickly build authentic relationships
• Be the go-to partner for our clients, keeping communication flowing daily with confidence, clarity, and a dash of creative spark.
• Guide client approvals smoothly and position solutions that make them say, “Yes, let’s do it!”
• Lead upbeat internal kick-off meetings that set our teams up for success, balancing client goals with agency creativity.

Project & Resource Management

• Be outrageously organized 
• Map out project timelines and keep our creative work on track, on budget, and full of flair.
• Keep a pulse on everything happening across client accounts so resources and timelines run like clockwork.
• Work across departments to craft marketing strategies that are smart, detailed, and fun to execute.
• Give every piece of work the polish it deserves; everything that leaves the agency should shine.
• Work hand-in-hand with media partners and vendors to nail down specs, deadlines, and smooth delivery of final assets.

Finance & Time Tracking

• Collaborate with Department Head and Client Success teams on monthly billing and project estimates—setting the stage for creative work that’s both bold and financially smart.
• Keep budgets healthy and transparent, catching roadblocks before they pop up.
• Track project hours daily to make sure we’re working efficiently and spending time where it matters most.

• 4-5+ years of relevant experience in Account Management (Marketing/Agency experience is preferred)
• Excellent written and verbal communication 
• Proficient with project management tools such as ClickUp, Slack,  Dropbox, Google Drive, etc.
• Other useful skills & knowledge: Basic HTML knowledge, Facebook Advertising, Google Analytics, Webmaster Tools
• Strong Presentation Skills
• Authentic Relationship Building

• $60,000 - $65,000 DOE
• Medical, Dental & Vision Insurance is effective the first day of the next month with a generous employer contribution
• 401(k) plan to invest in your future
• New Hire stipend to support flexible working arrangements
• Consistent internal professional development 
• 15 vacation days in your first year, with additional days earned as your tenure grows
• 10 paid company holidays plus 2 flexible holidays of your choice
• 5 sick days
• Holiday Leave
• Parental Leave Benefits to support you and your family

COMMITMENT TO DIVERSITY

Raindrop is an equal opportunity employer committed to intentionally building a diverse team that values the varied backgrounds, experiences, perspectives, and skills of all human beings. The best work and team culture is accomplished through inclusivity, dedication to equity, and celebrating individuals showing up as their authentic selves. 

If you need assistance or accommodation in the application process due to a disability, please contact [email protected] or at ‪(619) 732-6678‬ and they are happy to assist.