Field Account Manager

Summary

Quartzy is seeking a Field Account Manager (E-commerce Growth, Bay Area) to drive sales across existing software customers. Your mission is to increase order volume, expand into new product categories, and grow Quartzy’s share of wallet.This is a farming/expansion role: you’ll analyze account data, identify growth opportunities, and proactively meet with labs across Bay Area biotech hubs to influence scientists and procurement teams to buy more through Quartzy.This role is based in the Bay Area and requires regular in-person meetings across biotech hubs (South SF, Mission Bay, Palo Alto, Emeryville, etc.).

About You

You’re a proactive and data-driven sales professional who thrives in the field. You enjoy meeting customers face-to-face, understanding their purchasing workflows, and showing them how Quartzy makes their lives easier. You know how to spot opportunities from data and translate them into conversations that drive adoption and revenue. If you’re looking for an opportunity where you can make a direct impact, be part of a high-energy team, and help drive growth in the life sciences industry, this is the role for you.

Why Quartzy

Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from wine makers, to food/ag companies, to companies working on COVID testing and therapies. We are humbled every day to serve them. 

• Territory Expansion: Meet with existing Quartzy customers at their labs in the Bay Area to grow e-commerce adoption.
• Account Mining: Use Salesforce/Looker data to identify expansion opportunities.
• Consultative Outreach: Build trust with scientists, lab managers, and finance teams and position Quartzy as the best, most cost-effective choice.
• Cross-Sell & Upsell: Introduce labs to new product categories and promotions.
• Collaboration: 
• Partner with marketing and CS on software adoption campaigns. 
• Work with Pricing team to set prices based on insights gained from engaging with customers. 
• Market Insights: Track buying patterns and share insights with product/ops to sharpen positioning.

• 3+ years of life-sciences sales experience (field preferred).
• Proven track record of meeting/overachieving revenue expansion quotas.
• Strong communicator, comfortable managing a high volume of accounts in-person and virtually.
• CRM and pipeline discipline (Salesforce or equivalent).
• Based in the San Francisco Bay Area with ability to travel daily across territory.

• Meaningful Work - Directly enable scientific discovery across biotech, pharma, and academia.
• Remote-First Flexibility - Work from almost anywhere with autonomy and accountability.
• Profitable & Growing - A stable, scaling business with clear long-term opportunity.
• Support & Benefits - Competitive benefits and flexible time off to recharge.
• Transparency & Trust - Weekly all company stand ups, monthly town halls, and anytime access to co-founders.
• Team & Culture - Smart, mission-driven colleagues who value collaboration, accountability, and high performance.

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