Strategic Client Success Partner - PharmD Required
Skills
- Strong pharmacy clinical knowledge (PharmD required)
- Client management and consultative presentation skills
- Advanced Microsoft Excel and reporting proficiency
- Data-driven decision making and trend analysis
- Cross-functional collaboration and project coordination
- Excellent written and verbal communication and organization
Responsibilities
- Develop and implement clinical program strategies to optimize patient outcomes, adherence, and plan performance
- Serve as primary client contact for clinical program performance, outcomes, and strategic recommendations
- Collaborate cross-functionally with pharmacy, implementations, analytics, and account teams to align client initiatives
- Analyze pharmacy data and trends to identify opportunities for improvement, cost savings, and ROI
- Create and deliver client presentations, reports, and strategic updates
- Customize clinical programs to meet unique member population needs
- Support member and client inquiries including plan design interpretation, claims, benefits, and enrollment issues
- Manage and execute contractual requirements, guarantees, and client retention activities
- Participate in client webinars, trainings, and occasional client events (20%-40% travel)
Education
- PharmD required
- Bachelor’s degree or equivalent (clinical related degrees accepted)
Benefits
- Competitive compensation
- Health, dental, and vision insurance
- Remote work with expectation of professional environment
- Travel stipend/expense coverage for client events
- Opportunities for professional development and growth
- Culture focused on team wellbeing and impact
Average salary estimate
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