Operations Associate

About Profound

Profound is an NYC-based AI startup helping brands measure and improve their visibility in AI platforms such as ChatGPT. We partner with some of the biggest brands and marketing agencies, including companies like MongoDB, Indeed, Mercury, DocuSign, Zapier, Ramp, Rho, Golin, Workable, Mejuri, Eight Sleep, G2, US Bank, Chime, and Clay.

We recently raised a $35 million Series B funding round led by Sequoia Capital, with continued backing from venture capital firms Kleiner Perkins, Khosla Ventures, Saga VC, and South Park Commons, as well as angel investors including Guillermo Rauch (Vercel) and Andrew Karam (Applovin).

Learn more at tryprofound.com.

Profound is on a mission to help companies understand and control their AI presence. As our Operations Associate, you’ll be at the heart of everything that keeps Profound running — helping the team move faster, stay organized, and scale smoothly as we grow.

This is a true generalist role for someone who loves variety, thrives on solving problems, and wants to see how every part of a fast-growing startup works — from people to finance to office operations.

What You’ll Do

• Keep the company running day-to-day — managing logistics, tracking expenses, scheduling, and keeping things organized.

• Support hiring and onboarding — coordinating with recruiters, scheduling interviews, and helping new hires get up to speed.

• Assist with operations projects across the company — from investor updates and vendor management to new office setup.

• Partner with leadership to improve internal processes and build systems that scale.

• Coordinate with accountants and vendors to make sure bills are paid and records are accurate.

• Help with planning company events, offsites, and tracking employee milestones.

• Take on special projects — whatever needs doing, from managing supplies to supporting strategic initiatives.

• Be a low-ego problem solver — no job is too big or too small. One day you might be drafting a board update; the next fixing Wi-Fi, managing the pantry, or celebrating a team win.

Who You Are

• 1–3 years of experience in operations, investment banking, consulting, or a similarly fast-paced environment.

• Exceptionally organized, detail-oriented, and reliable.

• Strong communicator who keeps things moving and people aligned.

• Comfortable juggling multiple projects and priorities.

• Low ego, high ownership — you take pride in doing whatever needs to get done.

• Thrive in ambiguity and love learning how every part of a startup works.

Location

This is an on-site role based in our Union Square office, designed for builders who thrive on speed, iteration, and meaningful impact.

For this role, the expected base salary range is $120,000 – $150,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.