Founding GTM Manager

The Role

We’re looking for a Founding GTM Manager to take on a broad, hands-on role across sales, growth, and operations. This is the first dedicated GTM hire, working directly with the CEO to identify opportunities, run pilots, ensure account success, and set up the foundations for scale.

This person will be accountable not just for generating pipeline but also for customer outcomes — making sure early design partners convert into long-term, expanding accounts. The right candidate thrives in ambiguity, loves experimenting, and is motivated by clear ownership of results.

Responsibilities

- Source, qualify, and engage potential design partners and early customers.
- Support founder-led sales by joining discovery calls, setting up pilots, and managing follow-through.
- Own the success of early accounts: monitor adoption, ensure value realization, and drive retention/expansion.
- Maintain pipeline visibility and produce clean reporting for leadership and investors.
- Develop messaging, outreach cadences, and playbooks to support repeatable sales motions.
- Gather feedback from early customers and channel insights back into the product and roadmap.
- Lay the groundwork for future GTM hires by creating scalable processes.

Requirements

- 2–6 years of experience in SaaS GTM, sales, business development, or growth.
- Proven ability to own both revenue generation and account outcomes (ARR, retention, expansion).
- Strong written and verbal communication skills.
- Organized and detail-oriented, with the ability to manage multiple streams of work.
- Comfort with both customer-facing and operational responsibilities.
- Bias to action, curiosity for AI, and a willingness to wear many hats in a startup environment.

About ProductNow

We are building the operating system for AI-native teams, where humans and agents align, build, and ship together. Our mission is to solve the hardest problem in execution: alignment. Today’s fragmented tools and endless meetings slow teams down. We believe there’s a better way.

With ProductNow’s AI-native execution OS, virtual teammates (PN agents) handle repetitive tasks, capture context, and accelerate execution, freeing people to focus on creativity, judgment, and collaboration.

We’re starting where much of work already happens: documents. By reimagining them with LLMs at the core, we’re creating a unified, AI-native writing platform. Paired with PN agents, it blends human creativity with intelligent teammates that generate content, capture knowledge, and eliminate busywork, making alignment faster and work more joyful.

Logistics

• Education: Bachelor’s degree in a related field, or equivalent practical experience.

• Location: Hybrid — we’re in the office in Palo Alto, CA near the Caltrain station from Tuesday to Thursday, with Mondays and Fridays remote.

• Visa: At this time, we are unable to sponsor new visas, but we encourage you to check back soon, as this may change.

• Inclusivity: We encourage you to apply even if you don’t meet every single qualification. We prioritize strong working relationships, mentorship, and giving people opportunities to grow, especially with today’s rapidly evolving AI tools. Diversity is at the heart of our engineering team, and we know you’ll feel that when you meet us.

How we’re different

• Experienced leadership: Our leaders and advisors have lived this problem for over 20 years inside some of the world’s largest institutions. They bring both maturity and a proven understanding of how to create and maintain an efficient, professional work environment.

• Cutting-edge engineering: Our team pairs deep, modern AI expertise with imaginative thinking to design alignment-focused systems that feel fresh and forward-looking.

• Strong distribution: We have access to diverse channels that allow us to reach the right customers quickly and effectively.

• Defensible strategy: Our execution strategy is solid and validated, built to withstand competition from big labs, big tech, and other startups. With unique insights into how the underlying technology works, and how to seamlessly integrate it with existing software, we’re positioned to create experiences that are not just functional, but truly delightful.

Join the journey!

At ProductNow, we’re building more than just an execution OS; we’re building a team that thrives on alignment, collaboration, and shared purpose. Our engineering culture is rooted in living our values: ensuring everyone is aligned on the direction of the product and that every voice is heard.

We offer competitive compensation, meaningful ownership, and the chance to play a pivotal role on our rocketship. Along the way, you’ll find a supportive team, deep opportunities for growth, and plenty of moments for connection and bonding.