Business Development Executive - Correctional

JOB TITLE:         Business Development Executive – Correctional

LOCATION:      Sterling Heights, MI 48314, Office based

WORKING HOURS: 7am - 4.30pm, Office based

A little bit about the role..

As the Business Development Executive, you will play a key role in supporting our USA-based sales team while taking full ownership of your responsibilities. This position offers an exciting opportunity to contribute to the growth of our business and make a meaningful impact.

In particular, this role will have a strong focus on correctional sector business development across the United States. You will be responsible for identifying, cultivating, and securing opportunities within the correctional market, working closely with area sales representatives and internal teams to build meaningful relationships and drive growth. Your ability to identify client needs and secure new business opportunities will be instrumental in driving our growth goals.

Responsbilities

• Proactively seek new business & generate leads through outbound sales calls to prospective customers, with a particular emphasis on the correctional sector nationwide.
• Make contact with potential customers through calling, direct mails and email marketing campaigns.
• Develop relationships with key customers via email and telephone to establish a rapport and set up meetings as required for Sales Reps.
• Liaising with customers regarding sales requirements. 
• Understand our product ranges, apply to the needs of the customer and respond efficiently with a plan on how to meet these needs with our furniture in mind.
• Qualify leads and take them to the point of quotation request.
• Collaborate with CAEs and ASMs (client account executive and Area Sales Manager) when working on identified projects.
• Following up on quotes.
• Research and identify new business opportunities, such as growth areas, trends etc, with a strong emphasis on the correctional sector.
• Research and seek out the appropriate contact within an organisation.
• Adding contacts into the BuildCentral system.
• Consistent and detailed use of CRM system to track and manage all sales activities and pipeline opportunities. 
• Attending meetings and exhibitions when appropriate.
• Answering incoming calls.
• Cover for team members as and when required with administrative support tasks.
• Spend four hours minimum on the phone, two hours in the morning, two hours in the afternoon, making 15-20 connected calls a day.
• Setting up appointments for the Area Sales Manager.
• Other adhoc tasks or projects to support the wider team as directed. 

• A strong background in sales / business development and developing strong customer relationships, with a proven track record of meeting sales quotas, preferably via phone. Preferably within the correctional, government, or institutional sectors.
• You thrive under pressure and excel at meeting tight deadlines and achieving KPIs.
• Confident in making proactive outbound calls.
• To be proactive at all times not just reactive.
• Have a persuasive nature and strong negotiation skills.
• Ability to prioritise urgent and important work over non urgent or important tasks.
• Confident, approachable and happy to turn your hand to anything required.
• Hardworking, conscientious and take pride in your work
• Excellent written and verbal communication skills.
• You embody our company people values:
• Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals.
• Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals.
• Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes.
• Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others.
• Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach.

Why work for us

Pineapple is a leader in designing and manufacturing innovative furniture solutions for challenging environments. A family run company started in 1975, Pineapple is now a global business with headquarters in Kent (UK) and offices in France, Germany and the USA.

Pineapple still runs by its original ethos of creating mindfully designed furniture that not only works effortlessly and looks great but also helps foster a calm and supportive environment. Join Pineapple and be part of a team that is dedicated to making a difference through quality, innovation, sustainability and exceptional customer care.

What we offer you

• We were proudly featured in The Sunday Times as one of the Best Places to Work 2024 & 2025
• Competitive pay
• Pension scheme
• A Healthcare Cash Plan – You can claim for medical expenses, dental or optical services, as well as access to 100s of deals and discounts
• 23 days annual leave + UK bank holidays
• An extra day’s leave for your birthday
• All new starters, we'll plant a tree in your honour. We currently have trees planted in the UK, Tanzania, Uganda, Kenya, and Madagascar
• Sustainability-focused – We’re committed to reducing our environmental impact through low carbon operations, renewable energy, and recycled materials
• Regular team socials and events, including summer and Christmas parties. As well as football and netball teams, and other ad hoc events
• Monthly pizza Friday
• Enjoy free fruit, snacks, hot drinks, and cold beverages
• Employee referrals bonus scheme
• Access to our Learning & Development platform, offering a wide range of online courses, certifications, and professional development tools to support your career growth and skill enhancement
• High-quality office environment
• Free onsite parking / within walking distance from the train station

We are an equal opportunities employer. We welcome applications from all suitably qualified persons.

Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple.