Fast Facts

Seeking a proactive Senior Manager, Donor Engagement & Stewardship to lead donor relations at Per Scholas, focusing on enhancing donor experience and engagement through innovative strategies and cross-collaboration.

Responsibilities: Develop and implement a national donor engagement and stewardship plan, manage giving circle operations, and collaborate across teams to enhance donor experiences.

Skills: Strong project management, data-driven analysis for donor engagement, superior communication, and experience with CRMs, especially Salesforce.

Qualifications: Minimum 4 years in major gifts programs, experience in stewardship practices, and familiarity with marketing/design platforms preferred.

Location: This role is remote within the United States, with potential travel required.

Compensation: $80000 - $90000 / Annually

POSITION TITLE: Senior Manager, Donor Engagement & Stewardship

OFFICE: Remote 

REPORTS TO: Director of Individual Giving

WHO WE ARE LOOKING FOR

The Senior Manager, Donor Engagement & Stewardship is a proactive, creative leader who designs, implements, and continually enhances donor engagement and stewardship at Per Scholas. This position is a new role focused on elevating donors’ experience across our first-ever centralized donor engagement and stewardship program. The Senior Manager will begin by operationalizing new giving circles designed to improve donor retention, deepen engagement, and uncover growth opportunities. Then, through collaborative program development and intensive project management, the Manager will continually enhance, systematize, and streamline donor cultivation, stewardship, and donor relations across our organization. 

WHAT YOU’LL DO

• Craft the national donor engagement & stewardship plan for all donor types and levels, with a focus on efficient and effective implementation of giving circles,
• Source and/or create stewardship assets and engagement opportunities through collaboration with business partners across the organization, including: national development team members; the national program, marketing & communications, training, and alumni teams; revenue operations; and local campuses.
• Drive seamless, consistent, and timely delivery of centralized touchpoints and experiences, developing processes and standard operating procedures that align business partners and ensure quality.
• Provide resources, training, and accountability that enable frontline fundraisers and local campuses to contribute personalized and/or localized engagement to the donor experience.
• Oversee giving circle membership data in Salesforce, ensuring continual improvement in data accuracy and completeness.
• Attend program and fundraising activities as needed (travel and occasional evenings will be required).

WHAT YOU’LL BRING TO US:

Professional Requirements

• A minimum of 4 years of sophisticated major gifts program experience, with a proven track record of effective donor engagement and stewardship
• Experience creating/enhancing centralized donor relations and/or stewardship preferred
• Strong project management skills/cross-collaboration
• Experience using data to assess engagement strategies and recommend improvements
• Self-motivated and strategic thinker with a strong track record of driving results both independently and as a collaborative member of a high-performing team.
• Superior written and communication skills, with experience in donor communications preferred
• Ability to garner trust and confidence of leaders and colleagues at all levels
• Knowledge of philanthropy landscape and trends
• Experience with CRMs required, with Salesforce experience preferred
• Experience with marketing and design platforms (such as HubSpot and Canva) preferred  
• Experience with Microsoft Office and Google Apps for Business (Docs, Drive, Gmail, Calendar, Chat, etc.) 
• Ability to travel up to 20%, and work occasional evening and weekend hours, as needed

Personal Characteristics

• You thrive in a creative, inventive, fast-paced environment with people who are passionate about their work and mission.
• You are excited to build something new and iterate based on feedback, data, and changing organizational needs.
• You are excited by the opportunity to create a donor engagement and stewardship program from the ground up.
• You are highly organized and enjoy translating daily tasks into efficient systems.
• You are comfortable working independently and taking initiative as an individual contributor to drive fundraising success.
• You are data-driven, results-oriented and a forward-looking catalyst for social change.
• You have excellent communication and storytelling skills
• You are detail oriented, with exceptional organizational and time management skills.
• You are interested in workforce development, technology, diversity, organizational growth, and scaling impact.
• You stand behind our mission, believing that individuals from any community should have access to thriving career pathways.

For this role specifically, the salary range is between $80,000/year and $90,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.