Mgr-Organizational Change

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job leads strategic program efforts for the organization by effectively managing a set of strategic initiatives, leveraging project management, quality improvement, design/systems thinking, operational excellence, business process reengineering, change management, and process improvement core capabilities. Interfaces directly with executive team to drive program strategy and to efficiently achieve project objectives. Leads multidisciplinary teams to meet or exceed targeted goals through expert level program management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required - Bachelor's Degree in Engineering, Business Administration, Public Health, Finance, Healthcare Administration, or related.

Preferred - Master's Degree in Engineering, Business Administration, Public Health, Finance, Healthcare Administration, or related.

Work Experience

Required – 7 years' Project Management related experience

Certifications

Required – None

Preferred – Project Management Professional (PMP), Lean Six Sigma Black Belt, Master Change Agent, AGILE Project Management, or Program Management Professional

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.

• Effective verbal and written communication skills and the ability to present information clearly and professionally.

• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.

• Strong interpersonal skills.

• Communication abilities to communicate effectively and present information clearly and concisely in both written and verbal formats.

• Ability to approach problems from a global perspective but "zoom in" when necessary.

• Leadership skills to influence and lead during times of adversity with leaders and executives and maintain a high level of emotional intelligence.

• Computer & language skills needed to be proficient in Windows-style applications and varies software programs.

• Demonstrate sound judgement and decision making.

• Able be self-directed, work independently, set project priorities, and influence stakeholders at all levels of the organization.

• Excellent interpersonal skills and ability to work collaboratively with physicians, operations, and corporate divisions to drive change in ambiguous situations.

Job Duties

• Leads impactful strategic initiatives, ensuring program goals are achieved within budgetary, time, and organizational parameters.

• Leads program communication strategy though clear articulation of ideas to project team and critical interfacing with senior leaders.

• Develops program curriculum and serves as instructor for PMO training programs.

• Shapes strategic approach of programs, builds governance infrastructure, facilitates solution design, and drives execution.

• Applies project management methodologies and tools to efficiently navigate the project lifecycle.

• Leverages sponsors to plan and direct work, remove obstacles, and hold team accountable for results.

• Identifies and applies appropriate improvement science approach (DMAIC, PDSA, blend) to solve process design problems.

• Analyzes and visualizes data to provide insight and encourage action from team.

• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.