Account Manager, Professional Distribution

OUAI means “yes” in that casual, Parisian way. We’re here to give you the confidence to win life YOUR OUAI. Our Hair, Body, and Fragrance products were created for effortless routines and nourishment from head to toe. Founder Jen Atkin’s simple philosophy – “Life is hard. Looking good should be easy.” We don’t use sulfates or parabens—just the good stuff, just for you. Oh yeah and btw, we smell as good as we look. Our product categories, ranging from hair care and body care to fragrances, supplements, and merch, reflect this commitment to easy, effective, and enjoyable self-care. Join us on this journey where 'OUAI' is not just a word; it's a lifestyle." 

What’s it like to work here? 

Our culture is driven by our brand ethos (fun, purposeful and approachable) and our 5 Culture Codes. (1.) We Aren’t Afraid to Go First. (2.) We Don’t Compete, We Collaborate. (3.) We Ask Questions to Find the Best Answers. (4.) We Keep It Real In a OUAI That Feels Kind. (5.) We Go All The OUAI With Work and Play.

Our flexible trust-based culture is rooted in respect, empathy and compassion and is driven by employees who love doing great work and care deeply about the brand and each other. 

OUAI does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

About the role: 

We are seeking a dynamic and motivated Manager of Professional Distribution to establish and maintain strong relationships with our important professional channel partners that include Salon Centric. This individual will serve as the primary point of contact for assigned accounts, overseeing all account-related matters and ensuring timely completion of tasks. Responsibilities include achieving designated retail and net sales goals, managing merchandise in assigned retailers, and collaborating with retailers on new launches, sampling, and special events. The Manager of Professional Distribution will work closely with cross-functional teams to manage shipment flow and replenishment of merchandise and will partner with marketing and education teams to develop personalized programs that drive retail sales. The Manager, Professional Distribution will report to the Director of Sales. Additionally, the successful candidate will generate weekly/monthly sales reports to analyze and review performance.

What you’ll do: 

• Achievement of retail sales goals through:  
• Building effective working relationships with assigned account merchants  
• Plan sampling and activities with the retailer
• Working with cross-functional partners to ensure inventory position, marketing support, and other needs  
• Analyzing sales on a regular basis  
• Assist with Go To Market Planning for new launches  
• Maintaining open communication with accounts, particularly on the topics of:  
• Trend  
• Sales Plan  
• Business month, season, and year to date  
• Rank and opportunity to advance rank  
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members and other stakeholders  
• Meeting all client needs and deliverables according to proposed timelines  
• Acting as liaison between marketing and accounts to ensure effective programming and in store execution  
• Updating, reviewing, and analyzing shipment projections and reports on a weekly and monthly basis 
• Managing replenishment of retail sales and managing weeks of supply 
• Address issues proactively—whether supply delays, customer feedback, or service challenges—partnering with internal teams to deliver solutions
• Support strategic business reviews, quarterly planning, and long-term growth initiatives for our professional channel

What you'll bring: 

• “We Ask Questions to Find the Best Answers” - This reflects a deep commitment to curiosity, learning, and improvement
• 4+ years previous work experience in sales, management, key account management, or relevant experience
• At least two years experience working with SalonCentric (or similar distributors) and familiarity with their internal processes required
• The role is open to remote U.S, but it requires to be available to work during Pacific Standard Time (PST) hours
• Excellent communication skills for effective sales and negotiation 
• The ability to multitask, prioritize, and manage time efficiently 
• Ability to build positive relationships with clients and colleagues 
• In-depth understanding of company key clients and their position in the industry 
• Strong analytical skills including ability to translate sales reports 
• Excellent verbal and written communication skills 
• Proven results of delivering client solutions and meeting sales goals 
• Availability to travel throughout the geographic region as often as necessary to meet the business needs of key markets (~20%)
• A desire to work in and promote a positive, collaborative, and inclusive company culture 

• Annual Base Salary Range is $95K–$105K (based on experience) + potential for yearly bonus

• Medical + Dental + Vision   

• Unlimited PTO   

• 25+ Paid Holidays  

• Matching 401k program  

• Quarterly OUAI Product Stipend + Employee Discounts  

• Flex Fridays  

• Employee HSA and FSA  

• Hybrid work reimbursement  

• Move Your OUAI (Exercise Reimbursement) 

Immigration Sponsorship is not available for this role. OUAI does not sponsor candidates for non-immigrant visas or permanent residency except in some areas that in OUAI’s sole discretion require highly specialized backgrounds.