OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync.Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary:

The Senior HR Business Partner (Sr. HRBP) is a seasoned and agile HR professional who thrives in a fast-paced, dynamic environment. This role acts as a hands-on partner to business leaders and employees, delivering practical, solutions-oriented support that aligns with organizational goals. The Sr. HRBP rolls up their sleeves to collaborate closely with HR Centers of Excellence (COEs) and cross-functional teams, driving the implementation of people strategies, programs, and processes. This position plays a critical role in translating business needs into HR actions, fostering a culture of engagement, performance, and continuous improvement while ensuring HR operations run seamlessly.

Responsibilities:

Strategic HR Partnership:

• Partner with managers and department leaders to understand business priorities and provide HR guidance across areas such as performance management, workforce planning, and organizational effectiveness.

• Leverage HR knowledge to shape people strategies that drive business outcomes and foster a high-performance culture.

• Partner closely with HR Centers of Excellence (COEs) to deliver and scale core HR programs across the organization.

• Proactively assess HR tools, policies, and processes, recommending improvements that meet evolving business needs.

Employee Engagement and Retention:

• Conduct engagement surveys and pulse checks; analyze results and work with leaders to build action plans.

• Provide guidance to managers on employee relations matters, performance conversations, and conflict resolution in line with company policies and values.

• Support initiatives that foster a positive employee experience, build team cohesion, and promote retention.

Performance Management and Development:

• Lead and facilitate the performance management process, including goal setting, calibration, feedback, and performance reviews.

• Coach managers on providing meaningful feedback, developing talent, and leading high-performing teams.

• Identify training and development needs; partner with Learning & Development to coordinate learning opportunities and growth initiatives.

• Support career pathing and internal mobility initiatives to retain top talent.

Employee Relations and Compliance:

• Provide hands-on support and coaching to managers in navigating complex employee relations matters such as performance concerns, interpersonal conflicts, and accommodations.

• Ensure HR practices are applied consistently and in alignment with company values, internal policies, and all applicable labor laws.

• Collaborate with internal stakeholders (e.g., Legal, HR COEs) to support processes such as immigration and policy enforcement.

Data and Analytics:

• Analyze HR data and metrics to identify trends, diagnose issues, and support decision-making.

• Deliver data-based insights to leaders and recommend adjustments to improve engagement, retention, and performance outcomes.

• Maintain data accuracy and integrity across HR systems and documentation..

Collaboration and Communication:

• Build strong cross-functional partnerships with business leaders and People Team colleagues to ensure aligned, consistent HR support.

• Communicate effectively across all levels of the organization, adapting messaging to suit a variety of audiences and contexts.

• Promote transparency and trust through proactive, timely communication and follow-through.

Requirements and Preferred Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• 5+ years of progressive HR experience, including HR business partnering or generalist roles.

• Strong knowledge of HR principles, practices, and employment laws.

• Demonstrated ability to work independently and manage multiple priorities.

• Proficiency in HRIS systems and experience managing HR processes and programs.

• Expertise in using Google Workspace (Sheets, Slides, Docs) and Mac applications.

• Exceptional interpersonal and communication skills, with the ability to build relationships and trust at all levels of the organization.

Preferred Qualifications:

• Experience in SaaS or technology-driven industries.

• Knowledge of immigration processes and compliance requirements.

• HR certification (e.g., SHRM-CP, PHR) is a plus.

$135K - $165K

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families.

• Flexible vacation policy and paid company holidays

• 401(k) with company match (USA only)

• Paid parental leave, wellness stipends, and HSA contributions

• Professional development and growth opportunities

• A collaborative office environment with weekly catered lunches