Senior Talent & Performance Program Manager

About the Team

The People Programs & Strategy team at OpenAI plays a pivotal role in creating an environment where every employee can thrive, grow, and contribute to our mission of ensuring that AGI benefits all of humanity. This team develops and executes human-first strategies and programs that support our rapid growth, unique culture, and innovative spirit.

Our People Programs team manages cross-functional and company-wide programs ranging from performance and talent management, employee listening, and career growth/development across OpenAI.

About the Role

We are looking for an experienced People Programs Manager to join our small team as a strong individual contributor. In this role, you will be responsible for designing, implementing and driving the execution of complex talent programs across our People team. These programs can include performance management, employee listening, and other foundational, cross-functional programs that support the company and its employees.

You’ll be a strategic partner in designing and iterating our core People programs to be fit for OpenAI, balancing flawless execution with strategic orientation. While some traditional industry practices will be useful, success in this role will require a deep understanding of our people and culture in order to craft effective, people-first strategies that support both our growth and the employee experience.

You’ll work closely with HRBPs, L&D, Recruiting, Total Rewards and other cross-functional partners to ensure talent initiatives are scalable, aligned with our values, and tailored to the needs of our unique and fast-evolving organization. This role reports to our Head of People Programs.

You’ll Responsibilities:

• Performance Management Program: Drive our cyclical performance evaluation process, from design to build to execution, in partnership with HRBPs and other People teams (e.g. Systems, Compensation, Employee Relations).

• Talent Management Strategy: Partner with the Head of People Programs and other People Leads to develop and implement talent management programs that attract, retain, and develop top talent, aligning with the organization's goals and objectives.

• Promotions and Career Development: Manage the promotion process, ensuring transparency and fairness, and develop career pathways to support employee growth. ​

• Employee Engagement: Drive initiatives to assess and improve employee engagement and sentiment, utilizing surveys and feedback mechanisms to inform action plans. ​

• Systems/Platforms: Own our foundational systems that enable our People Programs to be successful, working with vendors and internal teams to develop the architecture and capabilities that support our processes in a fast-changing environment.

• Internal Mobility: Build on and improve our internal mobility framework and process, facilitating talent movement across the organization to meet business needs and support career development. ​

• Collaboration: Partner with HR Business Partners and other stakeholders to ensure talent programs are effectively integrated and aligned with broader HR and organizational strategies. ​

• Data Analysis and Reporting: Utilize data analytics to assess the effectiveness of talent programs, providing insights and recommendations for continuous improvement. ​

We’re looking for someone with:

• 7+ years of experience in talent management, human resources, or related areas, preferably including experience in a fast-growing, early stage company context.

• Proven experience in designing and implementing talent programs, including recognition, promotions, engagement, performance management, and career progression.​

• Strong understanding of talent management best practices and trends.​

• Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.​

• Strong attention to detail, with the ability to both get into the details while also zooming out to view the entire ecosystem in context.

• Proficiency with HRIS and talent management systems.​

• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.​

Workplace & Location

This role is based in our San Francisco office and we aren’t considering remote applications at this time. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.

Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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