AI Operations Senior Manager - Functional Partnerships
Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
Job Description
Okta is looking for an AI Operations Senior Manager - Functional Partners to join our newly formed AI Strategy team, reporting to our VP of AI Strategy. As Okta accelerates enterprise-wide adoption of AI, this role will be central to ensuring we scale high-impact use cases across our Go-to-Market (GTM) and General & Administrative (G&A) functions. The Senior GenAI Functional Partners Lead will act as the connective tissue between strategy, tooling, and operational execution — ensuring Sales, Marketing, Customer First, People, Finance, Legal, and other teams can unlock value from GenAI effectively.
You will partner closely with Business Technology, Strategy & Ops, and functional leaders to run a structured intake and prioritization process for AI use cases, maintain visibility into in-flight initiatives, and codify successful patterns into replicable playbooks. You’ll also help shape Okta’s AI vendor strategy, build maturity models to measure functional readiness, and create prototypes that showcase the art of the possible.
Our ideal candidate has deep applied knowledge of how GenAI can transform GTM and G&A workflows, strong cross-functional collaboration skills, and a track record of leading complex technology initiatives. This is a highly visible role with significant opportunity to influence Okta’s AI adoption journey.
What you’ll be doing
- Build trusted relationships with GTM and G&A functional leaders, Strategy & Ops, and Technology, Data and Intelligence teams
- Partner with Technology and Enterprise Productivity teams to run a structured intake and prioritization process for AI use cases aligned to enterprise priorities
- Maintain a centralized view of Tier 1/2 AI initiatives across business functions
- Codify successful AI patterns (e.g., chatbot deflection, co-pilot workflows, personalized sales outreach) into scalable playbooks
- Support GTM and departmental AI strategy development; ensure cross-functional alignment on similar use cases (e.g., pre- vs. post-sales)
- Act as the operations partner to BT on enterprise AI vendor/product strategy (Agentspace, ChatGPT, Gemini, Zoom, Asana, etc.)
- Partner with Technology teams to create prototypes showcasing new AI possibilities for business teams
- Co-develop a capability maturity model to assess adoption, governance, and skills readiness across functions
What you’ll bring to the role
- Strong understanding of core GTM motions (pipeline generation, renewals, CSM role, etc.) and G&A workflows
- Experience working with both GTM and G&A stakeholders; ability to navigate business process nuance
- Deep applied knowledge of GenAI (prompt engineering, tool evaluation, use case patterns); not necessarily a builder but fluent in applied AI transformation
- Proven track record incubating a successful new project or complex technology initiative from end to end, in partnership with a business technology org
- Exceptional program management, communication, and influence skills
#LI-MC1
#LI-Hybrid
Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
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Okta is a leading identity and access management company headquartered in San Francisco, California that is committed to allowing people to access applications on any device at any time, while still enforcing strong security policies.
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