Event Manager | Full-Time | Donald L. Tucker Civic Center (Florida State U)

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Reporting to the Director of Events, the Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event and event settlement. In addition to managing assigned events, this position will be responsible for scheduling and supervising part-time Guest Services staff. The manager will also assist in development and implementation of event department policies, programs and procedures.

This role pays an annual salary of $50,000-$55,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 26, 2025.

About the Venue

The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space and an arena view restaurant, the Spotlight Grille. The arena is home to Florida State Men’s and Women’s basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena also is frequently used for trade shows, large catered functions, receptions, religious services, and classes.

Responsibilities

• Manage all aspects of banquets, trade shows, meetings, parking lot and smaller miscellaneous events that are assigned by Director of Events
• Thoroughly describe the venue’s services and outline how the services are coordinated to clients
• Advise clients with event logistics and suggest the most effective ways to use the facility for specific types of event functions
• Responsible for the hiring, terminating, performance evaluations, scheduling, training and development of approximately 150 Guest Services staff.
• Design set up diagrams in AutoCAD program based off event needs for approval by the client
• Work with the operations department to ensure all events are set up to the client’s specifications and that all fire codes and safety regulations are being followed
• Communicate with Director of Food and Beverage, Chefs and Catering Manager on needs of each event
• Create and distribute detailed Event Data Sheets prior to every assigned event
• Update event estimates, as needed, to send to the client and complete a final settlement upon completion of each event
• Have the ability to problem solve, make quick decisions and delegate responsibility while remaining professional and pleasant in the midst of stressful situations
• Serve as manager on duty as scheduled
• Coordinate the collection, input and documentation of all required employee information for part-time event staff
• Processes and submits biweekly Events Department payroll to HR
• Complete all duties with a customer service focus through teamwork & dedication to OVG’s mission and principles
• Other duties as assigned

Qualifications

• Experience managing concerts, banquets, tradeshows, conferences, and meetings preferred
• Minimum of 3+ years experience working in a public assembly facility including supervisory responsibility is preferred
• Bachelor’s degree from an accredited college or university with major course work in facility management, hospitality management, business management, or another related field is preferred
• Communicate clearly and concisely in the English language, both orally and in writing is required
• Work a flexible schedule including long days, late nights, early mornings, weekends and holidays
• Must possess strong organizational skills, attention to detail and the ability to function and meet strict deadlines in a fast-paced environment
• Must demonstrate a positive, professional and customer-focused attitude
• Must have computer skills in Microsoft Office applications and word processing, spreadsheets, presentations and internet software
• Knowledge of AutoCAD is preferred

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the essential duties of this job, the employee constantly operates a computer and other office devices such as telephones, copy machines, fax machines, etc.; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange information to clients, part time staff and co-workers; constantly moves around the facility before, during and after events to observe, report, supervise staff and provide excellent service to clients.

Work Environment:The duties of this position are performed primarily in doors and occasionally outdoors in all types of weather conditions. The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.