Automation Manager, Platform Monetization

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

The Automation Manager, Platform Monetization, is a strategic operator of intelligent systems that drive revenue acceleration across NBCU Streaming.

You will partner with Product and cross-functional teams to integrate AI-powered solutions and automated workflows into planning operations—removing manual effort, streamlining repetitive tasks, and enabling teams to focus on high-value work. You’ll champion the operationalization of intelligence, ensuring platform monetization strategies are executed with greater speed, accuracy, and efficiency.

Duties and Responsibilities:

Knowledge & Workflow Optimization

• Partner with Product, Planning, Ops, and Account Management to design, refine, and implement AI-enabled tools and automated workflows.
• Ensure tools are aligned with business priorities, governed for accuracy, and continuously improved based on user feedback.
• Standardize and streamline recurring processes to eliminate manual, time-consuming tasks.

AI Operations & Automation

• Monitor AI tool performance through routine audits, track functionality, user experience, and resolution of recurring issues.
• Manage AI-driven workflows that automate high-volume tasks like media plan population and sponsorship rate input consolidation.

Training & Adoption

• Collaborate with Planning, Inventory, Engineering, and Product teams to embed AI tools into training and daily operations.
• Lead communication and engagement strategies to promote usage and ensure alignment with team goals.

Reporting & Strategic Development

• Track key performance metrics of accuracy, adoption, repeat usage, and monetization impact, and share findings with leadership.
• Maintain clear documentation of changes and use data insights to guide roadmap planning and resource allocation.

• Bachelor’s degree or equivalent practical experience.
• 3+ years of experience in digital media planning, inventory management, operations, or related roles.
• Proven ability with digital ad planning tools and sponsorship management.
• High proficiency in Excel, SharePoint, and business intelligence tools.
• Demonstrated experience managing cross-functional relationships, driving operational improvements, and leading automation projects.
• Strong analytical, organizational, and communication skills to effectively engage with diverse stakeholders.

Additional Requirements

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary Range: $85,000-$105,000  + sales incentive compensation eligible.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].