Sr. Account Manager

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.

At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it.​

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We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs. These lived experiences influence our decisions, shape our products, services, and help us grow with intention. When it comes to talent, our goal is clear: to discover exceptional individuals and to ensure they discover us. We prioritize drive, skill, experience, and ambition in everything we do for our clients.

We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working.

Summary 

You will generate and close new business from assigned targets across key markets such as banking, financial services, payments, marketplace/sharing economy, and others.  You will have the benefit of Mitek’s investments in the area of lead generation in the prospecting of your assigned targets.

• Become an expert in identifying challenges that our prospective customers face that can be solved with our Fraud, Authentication, Mobile Capture and Identity Verification solutions 
• Closing new business consistently at or above quota level 
• Serving as a brand enthusiast with customers for Mitek’s suite of identity products 
• Work collaboratively with marketing and product departments to execute sales strategy 

• Ability to create compelling communications (written and verbal) and establish direct relationships with target personas at multiple levels within an organization 
• Ability to summarize complex issues simply and effectively 
• Personally accountable self-starter with entrepreneurial mindset 
• Excellent business acumen, combined with a professional demeanor, emotional intelligence and collaborative approach (internally and externally) 
• Ability to thrive in a fast-paced startup team-focused culture and adapt to a changing environment 
• Logical and creative problem-solver 
• Interested in learning and open to coaching 
• A powerful work ethic and drive 
• Solid planning, organization, and facilitation skills 

• Demonstrated history of 7+ years of prospecting, developing and closing complex B2B sales for hosted services, with a consultative approach.  Evidence that you are a top producer 
• History of maintaining laser focus on named account acquisition, and building pipeline to meet or exceed quota 
• Proficiency in organizing and facilitating internal and external teams to drive deals through complex sales cycles 
• Ability to use internal resources effectively and efficiently to support sales strategies 
• An organized, disciplined approach to prospecting and leading prospects through the buying process. 
• Superior active listening and qualification skills 
• Stellar written and verbal communication skills, with the ability to craft clear and persuasive proposals, emails, and presentations, while effectively conveying client needs to internal stakeholders and aligning resources to deliver optimal client outcomes. 
• At least 2 years of experience in software sales within the SaaS or technology industry, with a strong understanding of software solutions and the SaaS B2B business model. 

• B.A. or B.S. degree preferred 
• Familiarity or previous experience with identity verification, biometric, fraud prevention, risk management, or compliance technology solutions is a plus. 

We take pride in enabling career growth in an environment of innovation and teamwork.  Our commitment to all Mitekians is to do meaningful work that matters.  Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes.  We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities. 

Benefit offerings – may vary based on geographic location

Wellness: Universal, supplemental, and private healthcare plan choices based on country specifics 

Financial future: retirement/pension plan contributions, MTK stock plan participation  

Income protection: life event & disability coverage 

Paid time off: generous annual leave, company holidays, volunteer time off 

Learning: e-learning license, tuition reimbursement, hackathons 

Home office setup allowance

Additional/optional benefits: pet insurance, identity theft protection, legal assistance 

We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!