Manager, Product Management - job 1 of 5

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Manager, Product Management – Access to Capital

Overview

Mastercard’s Global Small & Medium Enterprise (SME) team, within the Commercial and New Payment Flows (CNPF) organization, is shaping the future of small business products and services through its Access to Capital (A2C) initiative. Our mission is to unlock access to financial solutions that help small businesses scale, grow, and receive the support they deserve.

We are seeking a Manager, Product Management to join the Access to Capital team, with an initial focus on Mastercard’s internal Loan Management Platform initiative. This high-impact role will own product strategy, execution, and partner collaboration to deliver scalable servicing solutions that fuel Mastercard’s next wave of product growth.

This is a unique opportunity for a product leader who thrives in ambiguity, can take ideas from 0 to 1, and is passionate about shaping the future of access to capital for small and medium businesses worldwide.

Role
As Manager, Product Management, you will:

• Partner with the A2C Product Lead to define and execute Mastercard’s vision for SME access to capital and servicing capabilities.
• Lead product discovery, market research, and customer interviews to identify key opportunities in loan servicing, credit decisioning, and embedded finance.
• Own the roadmap and requirements for the Loan Management Platform, ensuring alignment with Mastercard’s SME and CNPF strategies.
• Collaborate cross-functionally with engineering, design, legal, marketing, and partner teams to build and launch customer-centric solutions.
• Manage third-party vendor and technology partner relationships to ensure seamless integrations that extend Mastercard’s lending and servicing capabilities.
• Translate Mastercard’s proprietary data into actionable insights that improve credit decisioning, risk management, and loan performance to unlock A2C opportunities for SMBs.
• Support go-to-market initiatives, including positioning, launch planning, and customer engagement with SME lenders, FinTechs, and banking partners.
• Champion an agile, iterative approach to product development—testing, learning, and adapting quickly to build scalable solutions.
• Track and measure success through data-driven metrics, ensuring continuous improvement and alignment with client needs.

All About You / Experience
We’re looking for a driven, entrepreneurial product manager who thrives in dynamic, growth-oriented environments. The ideal candidate brings both domain expertise in lending/FinTech and the product leadership skills needed to build from the ground up.

• Experience: 5–8 years in product management, ideally within payments, loan servicing, FinTech, lending, banking, or SaaS.
• Domain Knowledge: Strong understanding of payment flows, credit risk, and small business credit.
• Customer-Centric: Ability to empathize deeply with SME customer needs and design intuitive, impactful solutions.
• Execution-Oriented: Proven success leading products from ideation to launch, with comfort navigating ambiguity and limited guidance.
• Collaboration: Track record of working effectively with cross-functional teams (engineering, design, marketing, legal, etc.) in fast-paced environments.
• Partnership Skills: Experience managing third-party vendors and technology partners.
• Analytical: Excellent research and analytical skills, with a focus on translating insights into actionable product improvements.
• Tools: Proficiency with product management platforms such as Aha, JIRA, Confluence, or similar.
• Mindset: Resourceful, entrepreneurial, and motivated to “create the playbook” rather than follow one.

Why Join Us?
This is a high-visibility role at the forefront of Mastercard’s strategy to enable inclusive growth for small businesses globally. You will:

• Shape Mastercard’s next generation of SME products.
• Work on cutting-edge fintech products and services alongside various domain and cross functional experts across Mastercard.
Have the chance to create and scale products that empower small businesses and drive real-world impact.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

New York City, New York: $143,000 - $228,000 USD

Purchase, New York: $137,000 - $219,000 USD