Field Marketing Coordinator

At Loop, we’re on a mission to transform the post-purchase experience for modern ecommerce brands. We power returns, exchanges, and reverse logistics for 5,000+ of the most-loved Shopify brands — including Brooklinen, Figs, Princess Polly, and Ruggable.

We’re looking for a Field Marketing Coordinator who will bring creativity, precision, and operational excellence to Loop’s event marketing efforts. You’ll play a key role in executing our field and partner events — helping us connect with customers, partners, and prospects through memorable, brand-aligned experiences.

This role reports to the Senior Field Marketing Manager, and works closely with the rest of the Growth Marketing team, Sales and Partnerships to drive pipeline and deepen relationships with our merchants and partners.

At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we're looking for someone to join us in Columbus, OH; Chicago, IL; or Philadelphia, PA.

• Assist with large trade show coordination, creation, and implementation across AMER, UK, EU, and ANZ regions.
• Source vendors and venues, and support contract management, F&B orders, shipping, A/V, signage, and on-site logistics.
• Source, manage, and track swag and other printed event materials.
• Manage pre- and post-event list uploads and scrubbing.
• Coordinate event timelines, budgets, and vendor relationships.
• Maintain clear internal communications around event updates and deliverables.
• Manage multiple events at once, each at different stages from planning to completion.
• Serve as occasional on-site support for events. (Travel expected: ~10-20%)

• 1–2 years of experience in an administrative or event coordination role (internships welcome!).
• Exceptional attention to detail and organizational skills.
• Strong communication and time management abilities.
• Comfort juggling multiple deadlines and stakeholders across time zones.
• A proactive, team-first attitude with a desire to learn and grow in event marketing.

• Increased sales opportunities influenced by events.
• Expanded reach and engagement with enterprise accounts.
• Consistent improvement in event processes, vendor management, and attendee experience.

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Loop Story

Commerce should feel effortless. Every product adored, every order perfect, every customer loyal for life. But reality is messier: operations get tangled, margins grow thin, and trust is fragile. That’s where Loop steps in. We create confidence where commerce fails.

We started by fixing returns and exchanges. Today, we’re building a connected commerce operations suite — powering everything from order tracking to fraud prevention, with hundreds of innovations in between. Grounded in data and insight, our platform helps merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines. Our mission is simple: protect margins, delight customers, and help merchants build businesses that last.

Life at Loop is rooted in our core values. We balance high empathy with high standards, knowing that work is better when we can show up authentically and resilience is built by facing challenges head-on. We expect you’ll grow quickly, learning skills that last far beyond your time here. Loop is a formative chapter in your career — a chance to shape the future of commerce and to leave better than when you arrived.

Learn more about us here: https://loopreturns.com/careers.

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