Commerce Strategist

Lazer is a world-class digital product studio composed of 80+ senior engineers and designers with backgrounds from companies like Apple, Google, Coinbase, and more. With our product experience, we have designed, engineered, and grown products from $0 to $200M in revenue.

Clients seek out our help because we have the talent to deeply understand their needs and provide industry, technical, or product insights that are uniquely valuable to their efforts. Our clients range from early-stage startups and venture studios to recognizable commerce brands and exciting enterprises. Some of our notable clients include Google, Shopify, Coinbase, Alchemy, Hinge, OVO, DIMO, and more.

We are a remote-first organization headquartered in Toronto, Ontario, with employees worldwide. We believe in providing the best experience possible for all Lazerites by fostering a strong community through regular events, company vacations, competitive compensation, unlimited PTO, and more!

Join Lazer and help us solve problems and build the next generation of products!

Lazer Commerce is a specialized team within Lazer focused on crafting scalable, high-performing commerce experiences across the Shopify ecosystem. We partner with forward-thinking brands and agencies to design and implement custom storefronts, headless architectures, and robust backend integrations. From theme development to complex ERP and OMS workflows, our engineers bring deep expertise in Shopify, modern frameworks, and commerce infrastructure to help clients launch, scale, and optimize their digital retail experiences.

Who You Are:

• A product-minded leader with 5+ years of experience in client services, technical sales, commerce consulting, or product management

• Deep understanding of the Shopify ecosystem — from platform capabilities to partner apps and merchant needs

• Strong communicator across mediums — whether it’s a C-level pitch, a quick Slack message, or a detailed follow-up doc

• Comfortable navigating ambiguity, asking smart questions, and unblocking teams to keep projects moving

• Highly organized and detail-obsessed — you keep your CRM clean, your notes sharp, and your tasks on time

• Trusted partner to both clients and internal teams — able to manage expectations, resolve conflicts, and build long-term relationships

• Natural at spotting commercial opportunities and thinking beyond the current scope to expand accounts

What You'll Do:

• Own the full sales motion for Shopify Commerce leads — from first conversation through signed proposal

• Conduct discovery calls that get to the heart of what’s needed (not just what’s requested)

• Collaborate with Solutions Architects and the Delivery team to scope accurate, compelling proposals

• Lead proposals and pitches, ensuring they’re aligned with technical feasibility and client goals

• Act as the main point of contact for clients throughout pre-sale, implementation, and post-launch

• Build strong, trusted relationships through consistent communication (calls, texts, Slack, emails — whatever it takes)

• Partner with Delivery leads to ensure smooth transitions from sales to execution, with proper knowledge transfer

• Identify and escalate blockers, manage internal and external expectations, and ensure high-quality delivery

• Spot and develop new opportunities within existing accounts through roadmap planning and strategic conversations

• Champion best practices for process, communication, and client experience across the Commerce team

Nice to Have:

• Previous experience at a digital product agency, Shopify consultancy, or commerce-focused startup

• Hands-on experience with Shopify builds, migrations, or custom implementations

• Exposure to commerce platforms beyond Shopify (e.g., BigCommerce, Magento)

• Experience working with cross-functional product teams (design, engineering, strategy)

Why Work With Us

• 🚀 Accelerate Your Growth: Work across multiple industries and cutting-edge projects with a team that ships fast.

• 💥 Maximum Impact: Shape the future of the tech industry by helping ambitious projects reach their potential.

• 🏅 True Ownership: Everyone ships code and has real autonomy with minimal meetings.

• 💡 Continuous Learning: Be part of a team of senior engineers and designers who love learning and knowledge sharing.
  

Why This Might Not Be For You

• 🤖 You Resist Modern Tools: We leverage AI and cutting-edge technology to build rapidly and focus our energy on solving the most complex, high-impact challenges for our clients.

• 🏗️ You Crave High Structure: We thrive in an autonomous, fast-moving environment, which means you need to be comfortable with some ambiguity.

• 😴 You Prefer Conventional Careers: Our consulting approach involves varied projects and direct client interaction — it's not for everyone.

• 1️⃣ You Like Staying in One Lane: Our projects require adapting to different tech stacks and modern tooling quickly.

Benefits & Perks

• 🌐 Work From Anywhere: Choose your workspace — all you need is strong wifi and a passion for building!

• 🧘‍♂️ Work / Life Balance: We believe in our team’s ability to have it all; a great career, and time to unplug and live…you know...life.

• 🩺 Employee Care: We provide full benefits (healthcare, dental, vision) for our employees (401k for our US employees)

• 🏖️ Unlimited PTO: Everyone needs a break. Take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind.

• 🎉 Regular Team Retreat: Join us for a week of team bonding at amazing destinations. Recent trips include the Dominican Republic, Cancun, and Hawaii — plus ones welcome.