Reports To - Parker Ence (Cofounder & CEO), Tim Chaves (Cofounder & COO)
Location - Draper, UT
About the Role
We’re looking for an experienced, world-class Executive Assistant / Office Manager who will dramatically increase the productivity, effectiveness, and leverage of Jump’s cofounders while ensuring our office and team operations run flawlessly.
This is a high-impact role. You will be the operational “force multiplier” for the CEO and COO, a culture carrier for the team, and the person ensuring Jump’s office environment runs smoothly every day.
Results you will deliver:
CEO/COO Productivity: 15-20% lift in available strategic/discretionary time for cofounders. Identify and remove recurring friction points. Take on administrative tasks.
CEO/COO Effectiveness: Ensure 100% prep and “bulletproof” follow up for cofounder internal and external interactions and operational priorities.
Office Operations: Establish and maintain a smooth office operating rhythm (visitors, facilities, supplies, vendors / services)
Team Coordination & Event Support: Help coordinate high quality team meetings (all-hands, onsites, culture events, internal communications) with glowing internal feedback, on budget.
About You
You want to have real impact helping to build a fast-paced, growth-stage AI software company serving financial advisors and other finserv professionals, while building Jump into an exceptional company where top talent loves to work
You understand what it means to work at an early stage tech company and are super excited about the related opportunities and challenges
You can read the founders’ minds and know what they will want done next even before they do
You uphold the utmost confidentiality in handling sensitive information
You are a top performer and only want to work with other top performers
You embody values of High Velocity, World Class, and Direct / Kind / No Drama - your colleagues would say that you get an intense amount done in a day at a high quality level with off the charts EQ
You are a skilled communicator, both verbal and written, and you take pride in the accuracy of your work
You are the most organized person you know
You are a great internal and external representative of your company - cool under stress, positive impact everywhere, same day responsive
Experience We Are Looking For
3-10 years experience as an EA supporting tech founders, CEOs, or similar.
Meaningful experience in office management and team coordination, events, and culture
Strongly Preferred: Experience in a growth stage startup or other high-growth environment
Jump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Our product is an intelligent meeting assistant that helps advisors with notetaking, task management, follow-ups, and data syncing—built to serve advisors and firms of all sizes, including the largest financial institutions in the world.
Jump was launched in 2023 by a team of experienced software entrepreneurs with backgrounds including Harvard, Stanford, Google, Divvy, BILL, and WeWork. We’re recognized as the leading product in our category and are growing quickly, backed by top-tier venture capital firms.
Jump’s culture
High Velocity
World Class
Direct + Kind + No Drama
We believe in building tight teams of extraordinarily capable people. Come join us to transform the advisor and enterprise experience with state-of-the-art technology.
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