Technical Customer Success Manager Jobs

Technical Relationship Manager needed to provide white-glove technical advisory, onboarding, and adoption services for enterprise customers using ControlUp's DEX platform.

Lead customer engagement and product adoption at AFSTRAT as Onebrief’s on-site Operations Manager, combining operational planning mastery with technical savvy to drive renewals and expansion.

Lead and grow Sierra’s Sales Engineering organization in San Francisco to deliver compelling technical solutions, demos, and POCs that drive enterprise adoption of our AI customer-experience platform.

Serve as a customer advocate for federal clients—leveraging ServiceNow best practices and technical guidance to drive adoption, resolve escalations, and maximize customer value.

Inclusive & Diverse

Collaboration over Competition

Growth & Learning

Transparent & Candid

Mission Driven

Diversity of Opinions

Empathetic

Fast-Paced

Rise from Within

Work/Life Harmony

Take Risks

Startup Mindset

Medical Insurance

Paid Time-Off

Maternity Leave

Mental Health Resources

Equity

Employee Resource Groups

401K Matching

Paid Holidays

Paid Sick Days

Lead a team of Technical Consultants to deliver high-quality ERP integrations and post-sales technical solutions for Ramp’s mid-market customers while driving operational improvements and team growth.

Workday’s HiredScore team is hiring a Senior Delivery Manager to lead implementation delivery, manage escalations, and drive high-quality SaaS rollouts for enterprise clients.

Q2 is hiring an Escalation Manager to lead resolution of high-priority customer incidents and coordinate cross-functional teams for its digital banking platform.

Customer-Centric

Rapid Growth

Diversity of Opinions

Reward & Recognition

Friends Outside of Work

Inclusive & Diverse

Empathetic

Feedback Forward

Work/Life Harmony

Casual Dress Code

Startup Mindset

Collaboration over Competition

Fast-Paced

Growth & Learning

Open Door Policy

Rise from Within

Maternity Leave

Paternity Leave

Flex-Friendly

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Paid Holidays

Paid Sick Days

Paid Time-Off

Datadog is hiring a technically strong, customer-facing Technical Account Manager 2 to guide enterprise customers on product adoption and IT operations best practices across cloud and container environments.

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Maternity Leave

Paternity Leave

401K Matching

Paid Holidays

Paid Sick Days

Paid Time-Off

Paid Volunteer Time

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Family Coverage (Insurance)

Medical Insurance

Mental Health Resources

Okta is hiring a hybrid Technical Account Manager Analyst in Chicago to scale customer success across Okta Workforce Identity, Okta Customer Identity and Auth0 by providing technical guidance, proactive adoption support, and measurable outcomes.

Lead technical strategy and executive-level customer success for enterprise clients as a Technical Account Director at Adobe, guiding multi-solution engagements to deliver measurable business outcomes.

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Maternity Leave

Paternity Leave

401K Matching

Paid Holidays

Paid Sick Days

Paid Time-Off

Paid Volunteer Time

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Family Coverage (Insurance)

Medical Insurance

Mental Health Resources

Senior Technical Account Manager (Public Sector) to advise strategic government and education customers on Okta Workforce and Customer Identity solutions, drive technical adoption, and ensure compliance with federal standards.

Become the single point of accountability for strategic enterprise customers, embedding with their teams to design, deploy, and scale Nash’s last-mile logistics platform for measurable operational impact.

Lead Waterford.org's partner support team in a fully remote role focused on delivering empathetic technical support, improving support operations, and advancing equitable user experiences.

Verneek is looking for a Technical Success Manager to lead strategic partner relationships and program execution while translating technical product capabilities for enterprise stakeholders.

Kepler is hiring a Commercial Solutions Manager to lead technical and commercial program scoping, proposal development, and cross‑functional delivery for satellite and connectivity missions.

Lead technical implementations of Chooose's enterprise SaaS platform, managing projects, integrations, and stakeholder relationships to deliver scalable, customer-facing deployments.

Be the technical owner for strategic Logz.io customers, driving adoption, onboarding, and value realization for our AI-powered observability platform.

CyberArk is seeking an Onboarding Customer Success Manager to lead milestone-driven onboarding for Americas customers and accelerate time-to-value while coordinating cross-functional teams.

Vouched is hiring an Implementation Manager to lead customer onboarding, technical integrations, and training for its AI identity verification platform while serving as a technical escalation resource.

Senior Customer Success Manager needed to deliver technical guidance and strategic account leadership for customers deploying Crusoe's cloud-based AI and ML solutions in support of business and sustainability goals.

A remote-first technology firm seeks an Implementation Manager to own enterprise onboarding, integrations, and scalable implementation frameworks for North American customers.

Lead and mentor cross-functional engineering teams to deliver HiredScore SaaS implementations and manage complex client escalations for enterprise customers at Workday.

Material Security is hiring a Senior Technical Customer Success Manager to accelerate adoption, reduce churn, and serve as the technical champion for enterprise customers in a remote-first security SaaS company based in San Francisco.

Experienced support leader sought to manage and scale Flywire's software support team, drive SLA performance, and coordinate cross-functional escalations for a global payments platform.

At LlamaIndex, the Applied AI Solutions Architect will lead post-sales technical engagements to ensure enterprise AI solutions reach production and deliver measurable business outcomes.

Nelnet Business Services is hiring a Customer Experience Technical Support Manager to lead client migrations, optimize support operations, and ensure excellent technical service for enterprise education customers.

Lead customer-facing pilot programs and technical demonstrations that showcase NODA's autonomous systems by coordinating sales, engineering, and product teams to deliver mission-ready integrations.

ServiceNow is hiring a Senior Account Escalation Manager to lead critical account recoveries by driving get-well plans, coordinating technical and business stakeholders, and restoring customer satisfaction.

Drive account growth and technical success at Vouched as a Strategic Customer Success Manager, balancing consultative upsell and hands-on technical triage across a large book of B2B SaaS customers.

Lead partner success for CFS’s magnet business by managing cross-functional technical relationships, delivering partner programs, and supporting business development initiatives.

Mission-focused internship supporting deployment, customer engagement, and operational tuning of Anduril C2 systems for DoD customers with substantial field activity.

Founding Technical Account Manager to own enterprise post-sale relationships, accelerate time-to-value for voice-AI deployments, and drive adoption and expansion across strategic accounts.