Helpdesk Support Jobs

Provide HIPAA-compliant frontline support for Nextech's healthcare software users by troubleshooting issues, documenting incidents, and escalating complex problems as needed.

Provide bilingual (Korean/English) onsite IT helpdesk support for California stores, resolving hardware, software, and network issues and improving end-user experience.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Transparent & Candid

Growth & Learning

Fast-Paced

Collaboration over Competition

Take Risks

Friends Outside of Work

Passion for Exploration

Customer-Centric

Reward & Recognition

Feedback Forward

Rapid Growth

Medical Insurance

Paid Time-Off

Maternity Leave

Mental Health Resources

Equity

Paternity Leave

Fully Distributed

Flex-Friendly

Some Meals Provided

Snacks

Social Gatherings

Pet Friendly

Company Retreats

Dental Insurance

Life insurance

Health Savings Account (HSA)

Provide timely, HIPAA-aware IT support across One Medical’s clinical and corporate teams, troubleshooting Windows, macOS, and Chrome OS environments while supporting phone, chat and ticket queues.

Cognition is hiring an onsite AI Support Engineer to own identity, endpoint, and end-user IT for its growing San Francisco team.

A paid summer internship at Strada providing hands-on IT experience in helpdesk support, cybersecurity basics, and cloud engineering within a nonprofit environment.

RRD seeks an IT Support Engineer in Phoenix to provide hands-on desktop and endpoint support across Windows and Mac environments while ensuring excellent customer service and timely incident resolution.

TalentBridge Solutions is hiring a customer-focused Customer Support Specialist in Nashville to provide clear, courteous support via phone and email while helping improve client service processes.

Bard College is hiring an on-site Helpdesk Technician to deliver hands-on technical support for Macs, PCs, printers, and common campus software while training student staff.

Provide advanced night-shift technical support for mission-critical emergency response platforms, handling complex incidents, escalations, and system monitoring.

Senior IT Support Associate for Attentive's NYC hub — hybrid role owning frontline support, hardware logistics, and small technical projects to elevate the employee IT experience.

Technical support-focused role supporting multiple customers remotely with troubleshooting, device lifecycle management, imaging, and user onboarding.

Skillbridge Academy is hiring a detail-oriented Customer Support Specialist in Miami to handle client inquiries by phone and email, maintain accurate records, and support internal teams to deliver high-quality service.

OneOncology is hiring a Tech Analyst I to provide frontline IT service desk support, troubleshoot end-user issues, and help drive service delivery improvements for clinical and corporate users in Nashville.

Brevo seeks a bilingual Portuguese-English Customer Experience Representative to deliver technical email and platform support for clients across North America in a hybrid Austin role.

Provide first‑line NIPR/SIPR helpdesk support at Hill AFB as a cleared Helpdesk Specialist responsible for ticket resolution, remote troubleshooting, and knowledge‑base contributions.

Serve as the onsite Helpdesk Coordinator for Central Tech at the San Francisco Biohub, providing day‑to‑day IT, AV, and basic research computing support while ensuring timely ticket resolution and excellent customer service.

Join Commonwealth Fusion Systems as a Service Desk Engineer to deliver high-quality desktop and device support while contributing to automation, infrastructure, and security efforts at a fast-growing fusion energy company.

YUPRO Placement is hiring an On‑Site IT Support Analyst to deliver hands-on desktop, lab PC, and networking support across R&D, manufacturing, and office environments at their Augusta biotech client.

Resultant seeks a Technical Support Specialist to deliver overnight remote desktop, networking, and application support for client environments across the U.S.

Superhuman is hiring an IT Operations Engineer to provide frontline IT and AV support, executive assistance, and event coordination for the San Francisco hub.

Equativ is hiring an onsite IT Support Specialist in New York City to handle day-to-day technical support, onboarding/offboarding, endpoint security, and documentation for a fast-growing ad-tech company.

BenchPrep is hiring a Product Support Specialist to deliver empathetic, technical first-line support and clear documentation for its SaaS learning platform to ensure a high-quality user experience.

Brightstar.AI seeks a technically strong, organized IT/Tech Administrator to manage daily support, system administration, and IT policy while partnering closely with the CIO.

Pinterest is hiring an IT Systems Administrator I to provide Tier 2 support, maintain core IT systems, and drive operational improvements across a global, hybrid workforce.

Athena is hiring a Part-Time Technology Support Apprentice to deliver on-site and remote IT, device, and AV support for their Philadelphia office while maintaining system health, asset tracking, and clear documentation.

Provide hands-on Level 1/2 desktop and plant IT support for Jack Link's Perry facility, troubleshooting Windows and Linux endpoints, imaging devices, managing tickets, and supporting manufacturing technology.