Healthcare Call Center Jobs

Northwestern Medicine is hiring a part-time Food Services Customer Service Representative to manage scheduling, registration and frontline customer service across call center and kitchen shifts.

Cardinal Health is hiring a Senior Representative, Customer Service Operations to handle complex B2B order support, medical billing liaison work, and multi-system problem resolution for home health customers nationwide.

Northwestern Medicine is hiring a part-time Food Services Customer Service Representative to handle call center and kitchen scheduling, registration, and customer interactions in support of Nutrition & Food Services.

St. Luke’s seeks a detail-oriented Patient Access Specialist to support outpatient imaging scheduling, registration, and order transcription in a call-center environment with a training period that may lead to hybrid remote work.

Serco seeks a seasonal General Clerk II to handle outbound/inbound calls, accurate data entry, and customer support for Health Insurance Marketplace verification work.

Carenet Health is hiring a remote Patient Care Coordinator to handle night and overnight inbound calls, support members with insurance and authorization issues, and coordinate 24/7 triage for clinical escalation.

Lead the Clinical Customer Service team remotely to improve operations, develop staff, and ensure clinical inquiries and triage are handled in compliance with organizational and regulatory standards.

USA Clinics Group is hiring a bilingual Call Center Quality Assurance Specialist in Northbrook, IL to monitor call quality, coach agents, and ensure exceptional patient-focused interactions.

Datavant is seeking a detail-oriented CPC Processor Customer Support specialist to manage high-volume medical record requests and provide phone-based status updates in a fully remote, production-focused role.

The Wexner Medical Center seeks a Switchboard Operator - Lead to supervise on-site switchboard operations, ensure excellent caller communication, and support staff training and quality assurance.

Datavant is hiring a remote CPC Processor Customer Support I to manage medical record requests, handle inbound patient and third-party calls, and document status across multiple systems in a fast-paced call center setting.

Sprinter Health is hiring a bilingual (Spanish) Patient Engagement Specialist to perform high-volume outbound outreach and schedule in-home appointments for patients across the Eastern Time Zone.

Provide empathetic, knowledgeable phone-based support to healthcare callers in a fully remote Customer Care Agent role with paid training and company-provided equipment.

Carenet Health is seeking a remote Healthcare Customer Service Representative to make outbound patient outreach, schedule appointments, and support members with benefits and insurance information.

Select Medical is hosting a Camp Hill hiring event to fill full‑time office roles—customer service, billing, correspondence and patient account positions—on a Monday–Friday schedule.

USA Clinics Group is hiring a Call Center Workforce Management Supervisor to lead scheduling, analytics, and agent coaching at the Northbrook contact center.

Lead a high-performing call center team at Serenity Healthcare in Lehi, UT, coaching agents, managing escalations, and using performance data to ensure exceptional patient experiences.

Serenity Healthcare is hiring a compassionate Call Center Representative in Sandy Springs, GA to convert leads into patients, manage scheduling, and support patient inquiries with empathy and accuracy.

UChicago Medicine is seeking a detail-oriented Patient Appointment Coordinator to manage scheduling, patient communications, and data entry at the Burr Ridge Call Center.

Provide compassionate, compliant healthcare customer support at TP's McAllen site, resolving inquiries via phone, email, chat and social while maintaining accuracy and professionalism.

Activate Care seeks motivated remote Customer Service Representatives (Nevada residents only) to complete outbound Health Needs Assessments on a 90-day full-time contract, providing empathetic member support and accurate documentation.

Provide timely, professional support to healthcare providers as a remote Customer Service Representative for TurningPoint supporting a federal healthcare client.

Serve as a bilingual (English/Spanish) scheduling specialist in a fast-paced call center to secure and retain patient appointments for a national outpatient clinics network.

Vivo Care seeks a detail-oriented Enrollment Specialist (contract) to onboard patients into its home monitoring programs, teach device setup, and provide phone-based troubleshooting and support.

Lead and mentor a Patient Engagement team at St. Luke's Access Center to deliver efficient scheduling, insurance verification, and exceptional patient service.

Experienced bilingual (English/Spanish) workforce management specialist needed to run scheduling, analyze contact center metrics, and coach agents at USA Clinics Group’s Northbrook site.

ModivCare is hiring a Customer Advocate I in Ridgeland, MS to support transportation providers with scheduling, issue resolution, and high-quality customer service.

Lead a high-performing call center sales team at LifeMD to drive patient enrollments and revenue growth in a fast-paced telehealth environment.

Lead training, quality assurance, and coaching for USA Clinics' Northbrook contact center to elevate agent performance and patient experience.

Care Partners At Home seeks a professional, empathetic Customer Service Receptionist to manage high-volume client calls and provide administrative support for on-site home care operations.

USA Clinics Group is hiring a Workforce Management Supervisor in Northbrook to manage forecasting, scheduling, and real-time staffing to meet contact center service and productivity targets.

AbbVie's Patient Care team is hiring a Coordinator I to manage high-volume inbound inquiries, support patient enrollment, and ensure timely, accurate case documentation using CRM tools.

Sutter Health is seeking a detail-oriented Patient Services Representative II to handle patient intake, scheduling, and EHR updates for an outpatient call center in San Francisco.

Lead the Health Access Partner team at Dell Medical School to optimize scheduling operations, support staff development, and deliver an outstanding patient access experience.

USA Clinics Group is hiring a bilingual Contact Center QA & Training Specialist to evaluate calls, coach agents, and improve call quality and KPIs for their Northbrook call center.

FreedomCare is hiring a HomeCare Sales Specialist I in Springfield, MO to handle inbound inquiries, build relationships, and guide prospective patients through the CDS intake and enrollment process in a hybrid sales role.

The Patient Engagement Specialist will perform telephonic outreach to potential palliative care patients, provide education on services, and help grow program enrollment through relationship-building and data-driven outreach.