Customer Experience Manager Jobs

Transparent & Candid

Collaboration over Competition

Inclusive & Diverse

Growth & Learning

Serve as the primary customer advocate for enterprise accounts at Rubrik, driving post-sales adoption, escalation resolution, and long-term customer success across cloud data management solutions.

Inclusive & Diverse

Feedback Forward

Collaboration over Competition

Growth & Learning

Lead the design and scaling of a global Champion Network that trains and connects organizational leaders to accelerate responsible AI adoption at scale.

Customer-facing CX leader needed to manage support, reviews, returns, and order flow for a fast-growing DTC fragrance brand operating as a remote team.

High-performing Enterprise Account Executive to close large, complex SaaS deals across the East Coast and accelerate growth for Kustomer’s conversational CRM platform.

Be the on-site point of contact at WeWork One Lincoln St, delivering exceptional member service, managing front-desk operations, and helping run community events and building logistics.

Lead strategic enterprise account development for Acquia’s DXP to grow subscription revenue and ensure successful digital outcomes for large, multi-LOB customers.

Lead Dell Medical School’s enterprise digital engagement strategy—covering AEM, CDP/CRM, paid and organic campaigns, social media, and analytics—to expand visibility, patient access, and institutional impact.

Lead the Gresham Comcast retail store to achieve sales, operational and customer experience goals while coaching a team of retail associates and maintaining strong financial controls.

Five Below is hiring a Store Manager in Rochester, MN to lead a high-energy retail team, drive store performance, and deliver exceptional customer experiences in a fast-paced environment.

Grammarly is hiring a Community Manager to lead and grow its Discourse forum, driving community engagement, moderation, and insights that inform product and marketing decisions.

Protective Life is hiring a hands-on Customer Experience Manager to lead and develop a remote Nebraska-based team that delivers courteous, accurate, and data-driven service to customers.

USA Clinics Group is hiring a Call Center Training Manager to lead training, quality assurance, and coaching efforts at the Northbrook contact center to improve agent performance and patient experience.

Quartzy is hiring a Lab Operations Success Manager to guide biotech and research customers in adopting best practices, optimizing lab workflows, and realizing value from the Quartzy platform.

Customer-Centric

Mission Driven

Inclusive & Diverse

Collaboration over Competition

Pacaso is building a 2026 talent pool for Regional Managers to convert inbound prospects into co-owners through consultative selling, market insight, and exceptional customer experience.

Weis Markets is hiring a Customer Experience Manager to oversee front-end operations, coach associates, and deliver fast, friendly, and accurate service at the Callaway, MD store.

Lead community engagement and operations at WeWork 575 Lexington Ave, driving member experience, events, and day-to-day building support to boost retention and satisfaction.

Lead clinic operations and a high-performing team at Serenity Healthcare to deliver exceptional patient experiences while driving performance and continuous improvement.

Lead front-end operations and customer service at Five Below's Lafayette store, coaching crew and ensuring a fast, friendly checkout experience while supporting store leadership.

Serve as the Office Operations Manager at Diamond Foundry, shaping a positive workplace experience across Bay Area sites while managing office operations, events, and executive support.

Lakeshore is hiring a Hybrid Project Manager to lead store and retail projects that improve customer experience, operational processes, and cross-functional execution across its national retail footprint.

Lead strategy and execution of Comcast Business's Payment and Support digital experiences to improve self-service, billing and support outcomes for Enterprise and SMB customers.

The Coca-Cola Company is hiring a Manager, Client Services to lead a 20+ member Customer Engagement team in Atlanta and drive customer experience transformation through innovation and data-driven strategies.

MCI seeks a results-driven Debt Recovery Manager in Tampa to lead collections operations, optimize recovery strategies, and ensure compliance within a fast-paced call center environment.

Lead the Arc’teryx Fashion Island store in Newport Beach, overseeing retail operations, team development, and guest experience to drive sales and community engagement.

Lead the Lynnfield Vuori store team to create memorable customer experiences, meet sales goals, and uphold brand standards in a fast-paced retail environment.

Lead Corelight’s TAM and Customer Success Manager teams to drive world-class customer experience, operational excellence, and revenue growth across enterprise and strategic accounts.

Lead an Orlando clinic as Practice/Hospitality Manager, running daily operations, coaching staff, and delivering five-star patient experiences in a fast-growing mental wellness practice.

Lead vendor performance and call center operations at DSI's Richardson retail support center, driving SLA/KPI compliance, quality assurance, and operational improvements.

Support product launches and sales enablement at CallMiner by translating AI-driven features into clear customer value and creating compelling marketing collateral.

Lead the strategy and execution for retention and engagement of Super+ Travel members, owning OKRs, experimentation, and a cross-functional team to increase member value and lifetime metrics.

A results-oriented Product Manager II is needed to define and deliver multi-domain consumer financial product roadmaps, driving measurable impact through research, testing, and cross-functional collaboration.

Visa is hiring a Senior Product Manager to drive the AI-enabled roadmap, integrations, and adoption for Visa Marketing 360, accelerating personalization and marketing automation at scale.

Experienced product leader needed to own and improve identity, registration, and account management systems across large-scale healthcare platforms in a remote US role.

Lead the Stuart Comcast retail location as the Store Manager, overseeing operations, coaching a team of associates, and driving sales and customer satisfaction.

Assembled is hiring a Field Marketing Manager to own regional and digital event programs that drive pipeline, showcase our AI-driven support platform, and create memorable experiences for prospects and customers.

Lead and coach multiple retail branches for KeyBank in Seattle to drive sales, service excellence, compliance, and financial results across the area.

Solace Health is hiring a Community Engagement Specialist to manage public reviews and social conversations, shape brand perception, and support proactive social content across platforms.

REE Medical is hiring a compassionate Client Experience Navigator to manage client cases end-to-end, coordinating documentation and support across teams in a remote-first environment.

H&M is hiring an on-site Store Manager at Crocker Park to lead the store team, optimize omni-channel sales and visual presentation, and ensure outstanding customer experiences.

Lead implementation and optimization of digital retail and CRM solutions across Holman’s dealership network to drive sales performance and a superior customer experience.

Sana is hiring an impact-driven Engagement Manager in New York to lead customer partnerships, design learning solutions, and scale customer success across enterprise clients.

Lead regional store operations for Bosch's York Direct Stores by coaching managers, auditing practices, and driving performance improvements across the Houston region.

Lead Product Manager for PayPal Rewards to design and scale loyalty offers, partner across teams, and improve operational and commercial outcomes.

Lead sales, operations and team development at the Scottsdale Fashion Square Abercrombie store as an Assistant Manager focused on driving exceptional customer experiences and retail performance.

Hollister seeks an energetic Assistant Manager at Glenbrook Square to lead sales, operations, and team development in a fast-paced retail setting.

Keller Executive Search seeks an experienced Customer Service Manager to define strategy, scale operations, and lead a high-performing team in New York City.

MSX International is hiring a Mobile Service Field Specialist to lead on-site launches, training, and sustainment of Ford/MSX mobile service programs across assigned dealerships in the Boston area.

Lead the vision and roadmap for Kraken’s outage management products, partnering with utilities, engineering, UX and data teams to build AI-driven tools that improve outage visibility, restoration coordination and customer communications.

Lead sales, store operations, and team development as the Assistant Manager at Hollister Co. Galleria to deliver outstanding customer experiences and drive omni-channel performance.

Lead store operations and team development as Hollister’s Assistant Manager at Deerbrook, focusing on sales growth, customer experience, and operational excellence.