Staff Technical Product Manager (Voice Platform)
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Staff Technical Product Manager (Voice Platform) in the United States.
This role offers a high-impact opportunity to shape and unify the roadmap for a comprehensive voice platform, including WebRTC, Programmable Voice, SIP Trunking, and telephony infrastructure. You will lead initiatives to improve developer onboarding, internal and customer-facing troubleshooting tools, and technical documentation. Working closely with cross-functional teams such as Engineering, Sales, and Marketing, you will influence architecture, reliability, and overall product quality. This position provides visibility to leadership, direct engagement with enterprise customers, and ownership over the evolution of a modern, programmable voice ecosystem. It is ideal for someone passionate about programmable voice technologies, developer experience, and driving high-impact product strategy.
Accountabilities
As a Staff Technical Product Manager, you will:
- Own and unify the roadmap for the voice platform across WebRTC, Programmable Voice, and SIP Trunking.
- Overhaul developer-facing documentation, SDKs, and guides to streamline onboarding and multi-product usage.
- Define and execute the roadmap for internal and customer-facing troubleshooting tools, including dashboards, logs, and call flows.
- Establish and maintain support playbooks to accelerate resolution and minimize escalations.
- Represent the platform in enterprise product reviews and architecture discussions with technical credibility.
- Define, monitor, and track KPIs for quality, reliability, and developer experience.
- Collaborate closely with cross-functional teams to deliver cohesive product experiences and drive technical initiatives.
Candidates should have:
- Strong technical background in programmable voice technologies: SIP, telephony infrastructure, WebRTC, and call control APIs.
- Experience managing developer experience products, including SDKs, documentation, and onboarding tools.
- Proven ability to define internal tooling strategies for diagnostics, logs, and dashboards.
- Hands-on comfort with APIs, SIP traces, and call flow analysis, translating insights for both engineers and enterprise customers.
- Experience presenting technical roadmaps and engaging with enterprise clients confidently.
- Ability to set priorities, make decisive choices, and thrive in a fast-moving, dynamic environment.
- Excellent communication, collaboration, and stakeholder management skills.
- Competitive salary and equity opportunities (based on experience and location).
- Fully remote work options with flexibility across U.S. locations.
- Professional development and continuous learning opportunities.
- High-visibility role with cross-functional and enterprise-level impact.
- Opportunity to influence the evolution of a modern programmable voice platform in a fast-paced environment.
- Inclusive and collaborative work culture with visibility to leadership.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
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