Director - Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director - Product Management

Job Description Summary
As Director - Network Products, you will join a team leading product strategy, roadmap and execution of the future of Mastercard’s global card payments network. The network is the company's core strategic asset, directly driving over $8 billion in revenue and providing the platform for our other key services.

The successful candidate will define and execute strategy + product management for Mastercard Authorization Resiliency - ensuring real-time approval of purchases and other transactions as well as the provision of value-added services. Authorization is an essential component of our network and a foundational part of Mastercard’s business. The role will lead the development and market rollout of functional upgrades and new product offerings, as well as other initiatives including changes to our Franchise rules and programs.

The role

As lead for Mastercard Authorization Resiliency, you will be responsible for the creation and execution of a Resiliency product roadmap to ensure that every transaction receives decisioning and fulfillment.

• Participate and lead projects for product enhancements to address market needs
• Shape and pursue new product and pricing opportunities; drive new offerings from concept to market, and go to market process, in partnership with regional product leads and market teams
• Propose and drive changes to Mastercard Franchise or other rules or programs to drive outcomes beneficial to the ecosystem, including cardholders, merchants and financial institution customers
• Partner with internal and external stakeholders to gather feedback, understand needs, shape proposals and drive execution
• Perform high-quality analysis for identifying opportunities, preparing business cases for proposed solutions and estimating impact
• Present overviews of your approach, proposals and progress to key executive leadership
• Maintain an independent mindset and view of the facts, develop a strong view of the best available approaches, make a compelling case and push hard for the right outcome – and stay flexible and pragmatic in your approach to getting things done

The candidate
• Prior experience in payments is preferred
• Strong organizational and workstream management skills
Consulting background also a plus
• Superior communications, visual and verbal presentation, and interpersonal skills
• Excellent analytical skills and relevant experience is required
• Desire to dive deep and learn about our technology, system structure, and rules
• Business-oriented and strategic mindset in product development and decision-making
• Flexibility to work with ambiguity and handle multiple projects
• Demonstrated ability to work independently and with minimal day-to-day supervision
• Ability to interact and build relationships with all levels of leadership across the organization and with internal and external clients

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

O'Fallon, Missouri: $148,000 - $237,000 USD