Senior Product Manager- ZIO® Platform

Career-defining. Life-changing. 

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

iRhythm is seeking a Senior Product Manager to be the own & manage the success of devices within the Zio platform. This individual will be responsible for the development, life cycle management, service operations, data analytics, and commercial performance of the biosensor hardware and service. This is an exciting opportunity for a person interested in the intersection of Digital Health, Devices & AI in Medicine, and passionate about driving innovation, product/ market fit and market growth in a highly competitive cardiac monitoring space. 

The Senior Product Manager role is highly cross-functional and detail oriented, requiring the individual to interface with and work closely with departments throughout the company to synthesize clinical, technical, operational, commercial and market perspectives to advance the clinical value of our long-term continuous monitoring solutions. This individual will be expected to work closely with a cross-functional team on conducting Voice of the Customer research, informing the Product Roadmap of new features, managing new features from development through launch, as well as driving product/ market fit and commercial success of this product line.

This is a highly visible and key role within the organization spanning many activities from strategic to tactical in defining and executing the Product strategy, operations, and growth. The individual will need to form a strong partnership with iRhythm’s US Commercial team (sales and marketing) to drive sustainable, double-digit growth.
 

Primary responsibilities will include:

Product Management

• Manage successful product launches for features and functionality. This includes coordinating product launch readiness activities across R&D, Regulatory, Clinical Operations, Sales Enablement, Sales Training, and Marketing.
• Maintain feature-level backlog and roadmap.
• Establish self as the product expert clinically, technically, and commercially
• Define, track and report product health, deliver communications/presentations on product status and future strategies, and manage a strong product prioritization process to focus on high value activities that drive product growth.
• Conduct regular business reviews for product with read out on business performance relative to market dynamics, underscoring what’s going well and our opportunities to propel growth
• Maintain strong pulse on customer feedback for product and service improvement areas through Sales & Customer engagement, including supporting objection handling.
• Drive cross-functional teams to reach milestones on time and on budget
• Collaborate with the Product Management team members on the development of processes around product development  

Drive Commercial Success

• Manage Business and Product operations for product. This includes collaborating closely with the Commercial team on Product Marketing and Sales Enablement needs to drive continued success of this product line.
• Develop product pricing strategy, product positioning and market segmentation/ targeting. Exhibit strong analytical abilities for market segmentation and analysis to understand and inform Target Market optimization for the product.
• Work closely with Medical Affairs and the Clinical and Economic Research team on RWE needs for the product. 
• Become expert in competitive intelligence in the mobile cardiac telemetry market. Maintain competitive matrix products in the market to help inform product and service enhancements, as well as competitive marketing messaging and objection handling messaging.
• Work closely with Sales leadership to vet target market opportunities and keep a pulse on barriers and areas of opportunity for the product.
• Forecast and track product sales and contribution margins, with a solid understanding of the P&L impact of product related decisions.

Support Sales & Marketing

• Collaborate closely with sales and downstream marketing on go-to market strategy, tools, positioning and KOL/reference development.
• Engage with Product Marketing on communication of core value proposition for the product within the IRTC platform of products, as well as product launch planning and execution.
• Provide sales support by providing product expertise and product-specific presentation materials.
• Be responsible for the Marketing Requirements Document and business case for all products in development, including required clinical claims.
• Engage the Sales Enablement & Training teams in developing training programs for the field teams and sales force among others.

About you:

• 7+ years of global medical device hardware product management (development, launch and life cycle management experience) and marketing
• Class II/III Medical Device experience strongly desired
• 3+ years’ experience developing roadmaps that delivered solutions, fulfilling unmet customer needs
• 3+ years of Problem Solving & Innovation, and driving Product Feature Prioritization to guide building the most impactful product features for clinical & business value
• 3+ years experience building and socializing product roadmaps with cross functional team input
• Demonstrated ability to take initiative and drive cross-functional accountability for achieving results
• Self-starter with a desire to work in a collaborative, entrepreneurial and fast-paced environment
• Be able to bring/create best-practices to product management processes
• Demonstrated change management capability; leads change by designing new solutions and aligns work partners to understand the ‘why’ and ‘how’ on new tools and services.
• Past experience with cardiac monitoring strongly desired
• Ability to handle multiple projects at a time and effectively prioritize time
• Demonstrated critical thinking skills, ability to accurately analyze information and make data-driven decisions
• Past user need development experience acting as a Product Owner strongly desired
• Proficiency in MS Office suite
• BA/BS in marketing, science or technical field. Advanced degree or MBA desired.
• Ability to travel 20-30% of time

What’s in it for you:

This is a full-time position with competitive salary package and excellent benefits including medical, dental and vision insurance, paid holidays and paid time off.

iRhythm also provides additional benefits including 401K (w/ company match), an Employee Stock Purchase Plan, annual organizational/cultural committee events and more!

FLSA Status: Exempt

Location:

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.

For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121