Field Support Specialist - job 2 of 2

This position is posted by Jobgether on behalf of Nudura Insulated Concrete Forms. We are currently looking for a Field Support Specialist in Indianapolis, IN, United States.

Join a high-impact team that blends technical fieldwork with customer-focused support. As a Field Support Specialist, you will collaborate closely with sales teams to drive business development, ensure project success, and deliver exceptional service throughout the roofing lifecycle. Your role combines site inspections, proposal preparation, client relations, and technical support, all while working hands-on in the field. This is an exciting opportunity for a motivated professional seeking to grow in a dynamic and fast-paced environment.

Accountabilities:

• Assist in growing sales activity through site visits, customer support, and marketing material distribution.
• Perform property inspections and roof condition evaluations; prepare detailed scope-of-work documents, drawings, and proposals.
• Join sales calls and client meetings, offering technical expertise and assisting with pricing and repair strategies.
• Conduct project site visits to ensure proper installation and specification compliance, escalating issues as needed.
• Support quality assurance inspections, including Tremcare Gold service and QA/QA+ assessments.
• Identify and resolve roofing issues during installation and long-term use, occasionally performing minor repairs or maintenance.
• Utilize tools such as infrared scanning and CADD drawing to support diagnostics and reporting.
• Prepare reports and documentation for owners, contractors, and internal sales teams, ensuring clear communication and project tracking.

• Associate degree or equivalent education/experience in a technical field; 2–3 years of relevant, hands-on roofing or customer-facing experience preferred.
• Prior exposure to the roofing industry, with a solid understanding of waterproofing and contracting standards.
• Proficient in MS Word, Excel; familiarity with CADD tools.
• Strong verbal and written communication skills with an ability to present technical information clearly.
• Excellent organizational, analytical, and problem-solving abilities.
• Ability to interpret technical documents, construction drawings, and regulations.
• Comfortable calculating materials, measurements, and pricing figures relevant to the role.

• Competitive salary range: $60,000–$80,000, depending on qualifications and experience
• Comprehensive health insurance coverage
• Paid holidays and generous paid time off
• 401(k) with company match and Company Pension Plan
• Performance-based commission opportunities
• Continuing education and career advancement support
• Inclusive and supportive workplace environment

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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