Client Referral Specialist - job 1 of 2

This position is posted by Jobgether on behalf of Lingraphica. We are currently looking for a Client Referral Specialist in New Jersey (USA).

As a Client Referral Specialist, you’ll play a vital role in supporting individuals with communication impairments by coordinating speech therapy evaluations. This remote position focuses on building lasting relationships with speech-language pathologists (SLPs), ensuring the timely scheduling and preparation of AAC evaluations. You’ll collaborate closely with clients, clinicians, and internal teams to streamline the referral and training process, contributing to a smooth and efficient client journey. Your organizational strengths and communication skills will have a direct impact on client care and satisfaction.

Accountabilities:

• Identify and establish relationships with qualified SLPs to support client evaluations.
• Explain the At-Home Trial process to providers and organize training sessions for incoming referrals.
• Schedule evaluations and confirm SLP availability for each client.
• Facilitate communication between Clinical Technology Consultants and SLPs.
• Manage clinical training materials, referrals, and evaluation equipment logistics.
• Ensure all documentation and client forms are complete and compliant.
• Track performance metrics and report on individual and team progress weekly.
• Maintain CRM documentation and collaborate with cross-functional teams for process improvement.
• Participate in team meetings and contribute to best practice development.

• 1–3 years of experience in patient navigation, advocacy, or a coordination role in healthcare.
• Associate’s degree preferred.
• Strong communication, interpersonal, and organizational skills.
• Proficient in phone, written, and verbal communication.
• Familiarity with AAC devices, SLP practices, and insurance policies is a plus.
• Comfortable using HubSpot, Microsoft Excel/Word, and Slack.
• Ability to work independently in a remote environment with secure internet access.
• Occasional travel within the U.S. (approximately twice per year).

• Salary range: $50,000–$53,000 annually, based on experience and internal equity.
• Paid Time Off (vacation, personal, sick days) and Company Holidays.
• Medical, Dental, Vision insurance with FSA, HSA & Dependent Care options.
• 401(k) with company contributions.
• Paid Family Leave and Employer-Paid Life Insurance.
• Voluntary coverage: Disability, Critical Illness, Hospital Indemnity, AD&D.
• Annual bonus and merit increases.
• Wellness, home office, and professional development stipends.
• Year-Round Flex Fridays.
• Discounts on entertainment, insurance, travel, and more.
• Inclusive and equitable compensation practices.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!

#LI-CL1