Clinical Documentation Specialist (Bilingual English/Spanish) - job 1 of 2

This position is posted by Jobgether on behalf of Lingraphica. We are currently looking for a Clinical Documentation Specialist (Bilingual English/Spanish) in New Jersey (USA).

This is a mission-driven opportunity for a bilingual professional to make a meaningful impact by supporting individuals with communication challenges. As a Clinical Documentation Specialist, you'll work directly with clinicians, clients, and healthcare providers to collect and manage documentation for speech-generating devices. The role requires a detail-oriented and empathetic communicator who thrives in a collaborative, fast-paced environment. If you’re organized, tech-savvy, and passionate about helping others, this remote-based position offers the chance to do purposeful work with a supportive team.

Accountabilities:

• Guide and support Speech Language Pathologists (SLPs) through the documentation process using a proprietary portal.
• Collect and audit client paperwork, authorization forms, medical records, and prescriptions to ensure completeness and compliance with medical necessity guidelines.
• Build rapport with clients, caregivers, SLPs, and prescribers to facilitate timely and accurate document submission.
• Maintain and update client records within the CRM system (HubSpot), ensuring accuracy and alignment with internal processes.
• Communicate coverage eligibility for durable medical equipment in a clear, customer-focused manner.
• Use internal tools like Adobe and other platforms to organize and file documentation efficiently.
• Contribute to cross-team coordination by documenting activities and supporting seamless handoffs.
• Support special projects and assist in other duties as assigned.

• Bilingual fluency in English and Spanish with excellent written and verbal communication skills.
• 1–2 years of experience in customer service or healthcare documentation.
• High school diploma required; Associate’s or Bachelor’s degree preferred.
• Ability to interpret and assess medical documentation for insurance purposes.
• Strong organizational, problem-solving, and multitasking skills.
• Comfortable managing a high volume of calls and emails with professionalism and empathy.
• Experience with tools such as Adobe, Microsoft Suite, HubSpot (or similar CRM), cloud phone systems, Slack, and Zoom preferred.
• Demonstrated ability to work independently in a remote environment with secure internet access.
• Willingness to travel approximately twice a year for company events.

• Base salary of $50,000 – $53,000, plus a $3,000 bilingual differential.
• Fully remote work with stipends for home office setup, wellness, and professional development.
• Medical, dental, and vision insurance, with FSA, HSA, and dependent care options.
• 401(k) retirement plan with company contributions.
• Employer-paid life insurance and optional coverage for disability, critical illness, and more.
• Paid time off (sick, vacation, and personal days) plus paid holidays and family leave.
• Annual bonus program and merit increases.
• Year-round Flex Fridays and access to exclusive discounts.
• Transparent compensation practices and career development support.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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