Facilities Support Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves - The Facilities Support Coordinator is responsible for the outcome of the move/add/change process for cold storage, PO watcher and vendor management.  Customer satisfaction, communication and metric/work order management

What will your day-to-day look like:

• Attend job walks with various teams to identify/verify scope

• Identify facilities modification requirements for installation/removal/move of cold storage equipment

• If required, obtain quotes to execute scope of work identified on job walk for cold storage, send quotes to clients and schedule work with vendors to complete once PO has been processed

• Responsible for work order management: initiating, updating, scheduling and closing work orders for various vendors (i.e. electrical, plumbing, earthquake bracing) in compliance with identified KPI’s

• Create/issue WO manifest for each vendor, manage execution and ensure alignment with Vendor budget and contractual obligations

• Generate work order package for in-scope equipment such as cold storage assets to encompass all required steps for project execution, complete workflow from project inception to completion

• Purchase Order (PO) watcher creates the CE WO routes Wos to appropriate teams. AMA, ASF, ATO. ULS and JLL scope.

• Communicate updates with key personnel (i.e. clients, management, vendors, etc.) during and throughout projects

• Build and maintain vendor relationships, ensuring vendors meet or exceed contractual obligations by continually monitoring vendor safety, quality, delivery and productivity

• Identify and implement innovation

• Assist with developing project budget including hard and soft services

• Maintains client relationships and may assist in or manage conflict resolution

• Develop relationships with consultants/contractors/vendors and evaluate their performance

• Assist with organizing and accepting new initiatives as prioritized by the client and develop project plans to deliver the desired outcome.

• Utilizes Maximo to house all project Wos until completion

• Ensure drawings and redlines are kept up to date during each project

• Perform monthly audits of vendors and Wos

• Host safety meetings with vendors quarterly

Required Qualifications:

• Superior written and oral communication skills, ability to interact with clients

• Experience with work order management

• Prior experience in facilities, lab equipment/supply management or related field preferred

• At minimum, possess basic/moderate knowledge of lab equipment

• Ability to work independently with little supervision and effectively multi-task and maintain professionalism in a fast-paced work environment

• Strong organizational skills and collaborative work style

Location: Thousand Oaks, CA

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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Accepting applications on an ongoing basis until candidate identified.