Community Manager
** This is a contract role that goes through December 31st, 2025, with potential to extend **
Our client is a leading innovator in the blockchain industry, committed to building a robust and vibrant community of developers who are passionate about decentralization, transparency, and cutting-edge technology. We are seeking a dynamic and motivated Community Manager to join our team and spearhead our Community Management efforts to attract and enhance our community of blockchain developers.
Key Responsibilities:
- Community Triage & Monitoring:
- Monitor community platforms and social media channels to track and respond to inquiries, comments, and feedback in a timely manner.
- Prioritize and escalate issues as necessary to ensure prompt resolution.
- Handle basic support queries and direct more complex issues to the appropriate internal teams.
- Engagement, Content Identification and generate conversions to program resources:
- Identify trending topics and engagement opportunities within the community.
- Tag relevant content within Sprinklr to ensure proper tracking and reporting.
- Engage, lead users to program and resource links and generate clicks.
- Social Media Support:
- Assist in drafting and posting community-focused content across various platforms.
- Help monitor social media trends and suggest content strategies to improve engagement and brand awareness.
- Reporting & Analytics:
- Track and report on community engagement metrics using Sprinklr and other tools.
- Assist in providing insights on community sentiment and trends to internal teams.
- 1-3 years of experience in social media management, community management, or related roles.
- Familiarity with social media platforms, community management tools, and Sprinklr.
- Strong written and verbal communication skills with an ability to engage with diverse community members.
- Ability to work independently and collaboratively in a fast-paced, remote environment.
- Previous start up experience.
- Strong problem-solving skills and attention to detail.
- A passion for blockchain technology and the emerging landscape is a plus.
- Hybrid with regular team meetings in Seattle/Bellevue.
Compensation Rate: $64,000 - 72,000/yr
- This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. **
Benefits
- 75% of employee-only Medical & Dental coverage
- Vision - opt-in available
- 401k
- PTO
- Laptop
- Life Insurance, Disability Insurance, AD&D coverage
- Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available
** This is a contract role that goes through December 31st, 2025, with potential to extend **
Average salary estimate
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