Event Operations Manager - job 1 of 3

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

This role is based in our Boulder, Irving or New York City office.

What You’ll Get to Do as an Operations Manager

• Show your love of the game as the ultimate team player and captain. Participate in industrious and innovative teams to create premiere in-person events. Lead a team of dotted line reports to produce tradeshows, conferences, and extraordinary events 
• Be a globetrotter! You will travel around the US and perhaps, the world, executing site selection and inspection trips and producing in-person trade events. 
• Let your creative flare sparkle. Help develop overall look and feel of events and coordinate signage and graphic plans. Order graphics, manage and track the creative process and ensure accurate placement of graphics onsite.  
• Create the story. Communicate the big picture and the smallest details to your contracted vendors (venues, general services contractors, A/V and IT providers, caterers, decorators) to build every component of the client experience. 
• Crunch the numbers. Through research, cost analysis and negotiations determine the cost to support building the dream. The Operations Manager develops and manages the show production costs, tracks spending, identifies areas of cost savings, provides monthly forecasts, and pays applicable vendors.  
• Sign on the dotted line. Request and review vendor contracts. Collaborate with legal and the Director of Operations and Procurement to ensure no detail of fine print is missed.  

What We Expect You’ve Already Done 

• Four-year degree or related work experience.
• 4 - 6 years of experience in trade show, conference and/or event operations required.
• Background in tradeshow / event / conference operations or with a general service contractor or convention facility.  
• Demonstrated strong interpersonal. time management and organization skills with experience in overlapping deadlines and managing complex projects or events.  
• Floor plan development and management.
• Proficient in Microsoft Office Suite with emphasis on Excel, Teams & Outlook.
• Prior experience working within and managing a budget.  

What Makes You Stand Out? 

(These are not requirements but show us how you shine!)

• High emotional IQ with an ability to stay calm under pressure 
• Demonstrated ability to work within a team environment. 
• Experience with both in-person and digital or hybrid events.
• Positive attitude, flexibility, and adaptability. 
• Knowledge / proficiency in Adobe creative programs (InDesign, Photoshop, etc.). 
• Prior experience with Map Your Show, a2z, EXPOCAD or similar platform.  
• Prior experience in sponsorship fulfillment.  

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $68,000- $85,000 based on experience. 

This posting will automatically expire on December 30, 2025.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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