Sales Support Associate

Sales Remote, United States

Description

Position at Imagine Learning

*Imagine Learning is actively hiring in Northern California and New Mexico for this year-round opportunity. This is an excellent opportunity for someone who has previous experience in K-12 education. Prior Sales experience is NOT required.*

Great Purpose. Great People. Great Opportunities.

At Imagine Learning we empower potential by creating educational solutions that inspire boundless possibilities for every student, every day. We are passionate about innovating together to support educators in creating those special moments when students experience the joy of learning at its best.

We also empower our team through a strong culture focused on career growth and development, flexible work from home arrangements, interesting and meaningful work, and a supportive and connected team. As a remote-friendly company, hybrid and remote team members work from states across the U.S. and internationally. The majority of our US employees enjoy the opportunity to work from home, or in a hybrid capacity in our offices in Tempe, AZ (headquarters), Austin, TX, Petaluma, CA, Rock Rapids, IA, or Bloomington, MN.

Imagine Your Impact.

As a Sales Support Associate, you will work as a team with an Account Executive (“AE”) in a defined territory. You will support the AE with a variety of activities that advance sales. The AE will provide guidance on responsibilities and timelines. You will focus on activities such as pipeline management, prospecting new business, renewals, e-mail or call campaigns, sales presentations, promotional needs, trade shows, and various sales-related duties necessary to achieve maximum revenue growth.

For more information on what it’s like to work at Imagine Learning, including our culture, benefits, and products, visit us HERE.

To learn more about a typical applicant journey at Imagine Learning, click HERE.

Position Information: This is year-round regular, full-time position, reporting to a Regional Sales Executive Director.

Compensation: Base pay is anticipated to be between $69,886 and $80,000 per year for full-time. Eligible employees may also receive incentive/commission/annual bonuses based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, personal skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.

Location: In this US-based position your location will be remote in your home office. The Sales Support Associate position offers a blend of work performed at home, as well as in the field, supporting the AE with client and prospect meetings, and attending various events.

Travel: You can expect to travel at least 25% of the time and up to 75% of the time depending on the territories you support. This travel will be primarily by car, so be sure you have a valid driver’s license, automobile insurance, and a clean driving record for at least the past 39 months.

Benefits: Imagine Learning provides a comprehensive benefits program to eligible employees, including:

• Multiple health, dental, and vision plans, including medical plans with zero employee premiums
• 401k plan with a company match
• 16 paid holidays, which include two floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
• Paid Time Off
• Comprehensive maternity and fertility/family-building benefits
• Paid bonding leave when a new child joins your family
• Access to on-demand mental health resources
• Life and short and long-term disability insurance
• Pre-tax savings plans
• Paid volunteer time off
• A wide variety of professional development programs, including tuition reimbursement
• Work-from-home opportunities that foster work/life balance.

Envision Your Experience.

In this role you’ll have the opportunity to:

• Strengthen internal and external client relationships.
• Answer client questions about products, prices, and implementations.
• Utilize all available resources to reach prospects and attempt to turn those prospects into customers.
• Attend conferences, required training, conference calls, and/or webinars.
• Prepare presentations and correspondence, produce finished documents, and distribute correspondence.
• Co-facilitate sales presentations to prospective clients live and via virtual meetings.
• Travel approximately 75% of the time in the field, with overnight travel, as required.
• Generate sales reports and submit them to the AE and others.
• Visit clients and potential clients to evaluate needs or promote products and services.
• Co-negotiate contracts with prospective clients.
• Help determine pricing schedules for quotes, promotions, and negotiations.
• Maintain Salesforce CMS.
• Help with quotes building in Salesforce.
• Help manage the pipeline.
• Collaborate with the Sales team to improve marketing materials and expand the company’s marketing presence in the territory.
• Stay on top of industry trends to identify potential opportunities for company growth.
• Other duties as required.

Share Your Expertise.

Experience, education, and qualifications essential for success in this role, include:

• A bachelor’s degree, preferably in a business or education-related field, and at least two years of experience supporting a sales team -OR- at least two years of related experience in K-12 Education or the Educational Technology industry -OR- or an acceptable combination of education and experience.
• Strong business orientation and proactive problem-solving skills.
• A high degree of motivation.
• Excellent verbal and written communication, negotiation, influence, and presentation skills.
• A high degree of comfort, confidence, and professionalism presenting to current and prospective customers in the K-12 education space, including working without a script and effectively responding to ad hoc questions and scenarios.
• Ability to use independent judgment and discretion and maintain confidentiality.
• Initiative, strong organizational and time management skills, ability to handle multiple priorities with demanding timeframes, and a self-directed approach.
• Ability to effectively interface with decision-makers at all levels to provide superior customer service.
• Ability to work collaboratively with colleagues and staff to create a high-quality, results-driven, team-oriented environment.
• Willingness and ability to work flexible hours and travel (up to 75%); will include overnight travel and may include weekend travel as needed to attend Monday morning events and meetings.
• Proficiency in online meeting applications like Zoom and Microsoft Teams.
• Proficiency in the Microsoft Office Suite of products.
• Working knowledge of NetSuite and Salesforce is preferred.
• Fingerprint clearance may be required; clearance must be obtained if needed.

Our Commitment to Diversity, Equity, Inclusion, and Belonging.

Diversity and inclusivity strengthen our Imagine Learning team, enrich our lives, and help us design equitable educational experiences where learners see themselves and can also learn about people, cultures, experiences, and perspectives different from their own. Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year.

Imagine Learning is an Equal Opportunity Employer committed to providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other basis or status protected under applicable federal, state, or local laws. 

To all recruitment agencies: Imagine Learning does not accept agency resumes. Please do not submit candidates for consideration via our online application system, to Imagine Learning employees, or to any other organization location. Imagine Learning is not responsible for any fees related to unsolicited resumes.