Director, Business Operations - USCAN Commercial

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary

Responsibilities

• Provide strategic leadership and thought partnership to the Head of Region, USCAN  
• Partner with USCAN people leaders to transform the sales strategy and execution
• Contribute to strategic Commercial decisions and play a critical role in driving mid-range (three-year) growth plans for USCAN in alignment with the established Global Commercial Excellence processes  
• Assess USCAN Sub Region sales effectiveness and productivity, identify drivers per data analytics, and develop recommendations for improvement
• Partner with Commercial Analytics to drive insights into actions

What makes you successful

• You have 18 years in the pharmaceutical, medical device or life sciences industry with 10+ years in commercial and operational leadership roles.
• You are subject matter expertise in life sciences, pharmaceutical or medical device sales strategy and execution
• You have recognized ability to influence across organizational boundaries, to collaborate effectively and to define mutual win scenarios.
• You demonstrated organizational and planning skills/expertise. Proven communication skills with a demonstrated capacity to communicate complex ideas and business concepts effectively and practically.
• You have strong interpersonal skills and ability to develop collaborative relationships to manage through influence without direct authority.
• You have knowledge of systems and tools to scale and support sales force growth and commercial productivity.
• You have excellent written and verbal communication skills.
• You have prior implementation and utilization of CRM (SFDC preferred), AI tools, and Cloud-based systems to measure, track and maximize business impact.

The estimated base salary range for the Director, Business Operations - USCAN Commercial role based in the United States of America is: $167,200 - $250,800. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.